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Baron MINI

Merriam, KS

Overview
Reviews
4.7
185 Reviews
Call Dealership (913) 722-5100

9010 Shawnee Mission Parkway

Merriam, KS

66202

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By Type

Showing 185 reviews

June 10, 2023

Kirk was great. Kept me updated on the progress of my vehicle. Made sure I was in and out in a timely manner. More

by Pedersenap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Jun 16, 2023 -

Baron MINI responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Baron MINI!

June 07, 2023

They provide excellent service, keep you informed of the status of service, and answer all of your questions thoroughly. More

by grammybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Jun 10, 2023 -

Baron MINI responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 07, 2023

They are honest, and will let you know options, but do not try to force unneeded services. They were quick and left my car clean and vacuumed after servicing it. More

by Gordon B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Jun 10, 2023 -

Baron MINI responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 02, 2023

Baron Mini Cooper always goes above and beyond with their service and don’t try to sell you services you don’t need. More

by jsbryant17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Jun 07, 2023 -

Baron MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Fantastic service with a knowledgeable and friendly staff! It was a pleasure to do business with them! More

by Chironmcg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Foell
Report | Print
Jun 05, 2023 -

Baron MINI responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

I appreciated the coupon for the oil change. Everything was done in a timely manner. More

by Phyllischeney4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Jun 05, 2023 -

Baron MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 01, 2023

Kirk is a knowledgeable and efficient service advisor. The ease of maintaining my Countryman is why I am on my 4th Mini. More

by hlfkansas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk V
Report | Print
Jun 05, 2023 -

Baron MINI responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Above & beyond! Kirk drove to ME to jump my car so I could drive to dealership. More

by Karla.Mary.fennick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Report | Print
Jun 05, 2023 -

Baron MINI responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2022

Found a vehicle online at a great price. However, after filling out an application (hard credit inquiry), giving all my information and spending hours in the process, Baron Mini in Merriam, More

by ManWithoutARide
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rayan Awad
Report | Print
Jun 16, 2022 -

Baron MINI responded

We apologize again that our price reflected was close to $100,000 off. Obviously, this was a mistake. Contact me directly and I can get the inquiry off your credit. While I very much regret the price difference the expectation of $100,000 dollars off a used vehicle is not realistic. Despite the reviews on different sites and in different names we can not honor a $105,000 vehicle for $10,000. I apologize for the inconvenience and am willing to do what I can, within the realm of practicality and sense, to repair an error. Contact me if you want me to work with the bureau to have the inquiry removed. Clay Shafer General Manager Cshafer@baronauto.com

November 15, 2021

If you discuss service before visiting, get it in writing. Worthless doesn’t begin to describe them. More

by shomemusclecars
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amber Shaffer
Report | Print
Nov 16, 2021 -

Baron MINI responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Clay Shafer General Manager cshafer@baronauto.com

Nov 16, 2021 -

shomemusclecars responded

I see you didn’t provide a contact number.

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