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Baron MINI

Merriam, KS

4.8
269 Reviews

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 269 reviews

April 25, 2025

Classic mini love. Always easy to work with. Live leaving with a clean car inside and out. More

by hilulubelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
April 24, 2025

Lisa was very helpful and quick to get back to me in the leasing process and very thorough when picking the vehicle up. More

by slbboos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa
April 19, 2025

The greeting receptionist and Lisa and the service guys were beyond professional, friendly and went above and beyond for our visit. So refreshing to have such great customer service! More

by aa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa and front desk woman
Apr 21, 2025 -

Baron MINI responded

Hello, we're happy to hear you had such a positive experience with our team, especially Lisa! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Easy to schedule. Fast and efficient service. Loaner car provided. Kept informed of work progress. Highly recommend this service department. More

by benoit_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Mertins
Apr 18, 2025 -

Baron MINI responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 17, 2025

Excellent in all categories. Knowledgeable, friendly, dedicated to the sale, understanding of the customer’s needs. More

by bob_boydston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samir, Lisa
Apr 18, 2025 -

Baron MINI responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2025

Fair pricing, great work, communication is thorough. The free Lyft and car wash after service are a huge plus. More

by WildcatMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara mertens
Apr 17, 2025 -

Baron MINI responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2025

Very pleasant service team. But two days for an oil change is a bit much. Especially when BMWs were in some Mini service bays. More

by ECURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isabella
Apr 17, 2025 -

Baron MINI responded

I appreciate your feedback and understand any frustration this may have caused. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Zach Smith Service Manager zsmith@baronauto.com

April 08, 2025

Everyone at Baron Mini is so polite and helpful. Management, sales and service have always been so friendly. Loved my first Mini Cooper and am enjoying my new Mini even more. More

by sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Saba, Lisa Foell and Jess Wehri
Apr 11, 2025 -

Baron MINI responded

Hi Sandra, thank you so much for your positive comments about Baron MINI! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 05, 2025

As we were leaving on vacation our Mini had a mechanical issue. We had the car towed to the dealership and rented a car to continue on our planned vacation. They kept us up to date on the status throughout More

by gunruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 08, 2025 -

Baron MINI responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 04, 2025

Not at all pleased with quality and work done on my Mini Countryman S 2017. No sooner than I took it home, the next day made a rode trip over 100 miles.and discover the the check engine light had come on ab More

by Yogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 09, 2025 -

Baron MINI responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Zach Smith Asst Service Manager zsmith@baronauto.com

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