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Baron MINI
Merriam, KS
343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 343 reviews
January 15, 2026
I have never had such GREAT customer service! Jack went above and beyond to make sure I was taken care of. He spent hours with the warranty company and when they denied the claim, he took it upon Jack went above and beyond to make sure I was taken care of. He spent hours with the warranty company and when they denied the claim, he took it upon himself to make an inspector come out and the claim was finally approved. Jack continually kept me informed the thriugh the whole process.With everything that needed to be fixed, I still had my car back in a week! I was given a courtesy car for the week as well. Highly recommend! More
by tebbesen101011
Employees Worked With
Jack
January 09, 2026
This is my first Mini- a used 2013 Cooper S- and they treat me and my car like I purchased it new from their dealership. Everyone I have met in the Servicing department is always welcoming and knowledgea treat me and my car like I purchased it new from their dealership. Everyone I have met in the Servicing department is always welcoming and knowledgeable. I’ve always wanted a Mini and after my experience so far, I think my next car will be a Mini too. More
by CreepCreek
Employees Worked With
Jack
January 08, 2026
I have good luck working with Baron; Sarah is a great mini customer service representative. I have purchased three mini coopers from this dealership since moving to Kansas in 2005. mini customer service representative. I have purchased three mini coopers from this dealership since moving to Kansas in 2005. More
by Tamara Jo
Employees Worked With
Sarah, Lisa
December 31, 2025
Samer and Lisa are my got sales representatives at Baron! Always going above and beyond my expectations! I appreciate all of their hard work…. Especially, finding a Mini Countryman quickly is such a short Always going above and beyond my expectations! I appreciate all of their hard work…. Especially, finding a Mini Countryman quickly is such a short time span! Thanks, again! More
by FIFTHLEMNT
Employees Worked With
Samer Saba, Lisa Foell
December 23, 2025
Always excellent service and friendly, professional team, convenient scheduling and great communication. I’m grateful for this MINI location—they’e provided an excellent experience in service and sales every convenient scheduling and great communication. I’m grateful for this MINI location—they’e provided an excellent experience in service and sales every time over the last 10+ years that I’ve visited. More
by Theresa
Employees Worked With
Jack
December 12, 2025
Jack was the kindest and most supportive human I have ever experienced in the automotive industry. He listened, fixed my issues, was honest, and got me back on the road in quick time. I wish I could rate ever experienced in the automotive industry. He listened, fixed my issues, was honest, and got me back on the road in quick time. I wish I could rate him higher than a 10, because he deserves it! 😊 Thank you for your help this week! More
by Savip2424
Employees Worked With
Jack
December 03, 2025
I posted a negative review on my last visit, because of I had a terrible experience. This visit was excellent, and I noticed a major improvement. Thank you had a terrible experience. This visit was excellent, and I noticed a major improvement. Thank you More
by amberdawe6
Employees Worked With
Sara Mertins
