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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
551 Reviews

551 Reviews of Barker Buick GMC Cadillac - Service Center

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September 03, 2024

Got me in earlier,but didn't realize already replaced part and charged twice,but when I called and spoke with manager they are looking into getting me a refund. More

by SUECAMPBELL0604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (309) 663-4391 so we can assist you further.

September 03, 2024

The appointment was to replace a damaged grill and to check on another issue with electronics in the vehicle. The staff went out of their way to check into the issues and while they were not able to dupl More

by rpsiron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Barker Buick GMC Cadillac responded

We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 31, 2024

Excellent service with friendly staff. All of the work was completed in a timely manner More

by wlnoonan1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Barker Buick GMC Cadillac responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2024

Prompt, courteous, nice waiting area. The only thing I would add would bee complimentary car wash. More

by juliencollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Barker Buick GMC Cadillac responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 21, 2024

Honest, to the point, and will work in your favor. 100% go to place! They have worked on my vehicle twice now with no issues after service. Called and kept informed of what was going on. More

by Dpffusmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Barker Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Barker Motor Company and we hope to see you again soon!

August 18, 2024

Brian is always very helpful and knowledgeable. I appreciate his great service and his communication. More

by jberry56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 17, 2024

They do a very good job and they have a well done waiting room for you to wait tell there done. More

by adamswillie17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

Misty was great at communicating when to bring in my truck and what to expect. More

by delayne0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Yount
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Barker Buick GMC Cadillac responded

We're happy you found our staff to be so supportive during your experience here at Barker Motor Company. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2024

Great service, friendly, Professional very happy, clean place. Vehicle runs great very happy will be back More

by jjship78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Barker Buick GMC Cadillac responded

Thank you so much for the positive review! We look forward to your next visit! Take care!

August 14, 2024

Nice place for service, new to this facility. Staff courteous and helpful. Preferred to be notified duration, as my ap’t was at 0900 and I had to call at 1415 to check status More

by Jgbeton8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us feedback about your experience with us. If you have any further questions, please give us a call. We're always happy to help!

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