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Barker Buick GMC Cadillac - Service Center

Bloomington, IL

4.7
586 Reviews

586 Reviews of Barker Buick GMC Cadillac - Service Center

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February 04, 2025

Took 4 days to do my car and the service writer could not tell me what they were doing to it. I asked before we scheduled and asked when we dropped it off all I got was I don't know. Not Happy at all with th More

by donald.builta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Eden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Barker Buick GMC Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (309) 663-4391 so we can understand your situation better in order to try and turn your experience around. Thank you, Barker Motor Company

February 04, 2025

Great service, friendly staff that explained what our vehicle needed and approximately how long the work would take. Highly recommend Barker for all your service needs. More

by dhanchett1812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ
Feb 10, 2025 -

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

If it woudl let me give 0 stars i would. Took truck in for a "tune up". it was clear that they rushed through the process. oil cap left off, old spark plug left by wiper blades. a few wee More

by dwick
Workmanship
Recommend Dealer
No
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Barker Buick GMC Cadillac responded

We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (309) 663-4391 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

January 26, 2025

customers are greeted immediately at service and sales reasons for service resolved at visit thanks More

by alyn5
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2025

A great team who did a great job with my service. Very personable and answered all of my questions. More

by wadewendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Barker Buick GMC Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Barker Motor Company! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

In for oil change out with a new Yukon. Great deal no hassle. Thanks Brian More

by mjboylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Barker Buick GMC Cadillac responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2025

"Fantastic service! Scheduling my appointment was quick and hassle-free. Thank you for making it so easy!" More

by ktlorenz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Barker Buick GMC Cadillac responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2025

Have bought several parts from Barkers. The guys in the part department are great. They really go out of their way to make sure they can find what you want or need. Highly recommend them! More

by jeff.elston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2025

Everyone was friendly and checked on me while I was waiting for my truck to get done More

by djjbwhitman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2025 -

Barker Buick GMC Cadillac responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Barker Motor Company! We look forward to your next visit! Take care!

January 04, 2025

Had a really great experience. Answered my questions, were extremely helpful. Traded in my 2024 Denali pickup for a new 24 Yukon SLT I got the deal I wanted and am extremely happ More

by mjboylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Barker Buick GMC Cadillac responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Barker Motor Company. We look forward to your next visit! Take care!

Jan 08, 2025 -

mjboylan responded

Makes buying a vehicle easy

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