Barker Buick GMC Cadillac - Service Center

I gave 3 stars mainly because I am frustrated that every time I go in for an oil change/tire rotation I have to double check the work. Was disappointed there was another new person working in service, this time I go in for an oil change/tire rotation I have to double check the work. Was disappointed there was another new person working in service, this one was not as good as Cody. Asked for one of the summary sheets (red, yellow, green) on all the specifics, didn't know what I was talking about and then prints it in black and white. In addition, says I need an engine filter and wiper blades (replaced those in summer '23), didn't need either one and as difficult as it is to get to the engine filter, I know they didn't check it. What I did need was a cabin filter and after I checked that myself, I realized that NO ONE has checked it for the last year, as there was a date of 1/2023 on it. And, the one thing that is broke on my car, one of my tire sensors......never said anything about. Really frustrating that the price for these services keeps going up and the quality and legitimacy of the work keeps going down. I came back to Bloomington, after having issues with Lexington (and having my tires ruined because of lack of rotation) Guess I will have to explore other out of town options. More

Right on time, fast and friendly service. Will definitely have all services done at Barker. Will definitely have all services done at Barker. More

Misty was great to work with. Very laid back, informative, and kept me in the loop for the whole process. Very laid back, informative, and kept me in the loop for the whole process. More

My last trip to Barker was flawless. I was there for an oil change appointment which took just under an hour to complete. Everyone from sales to service is pleasant to work with. I was there for an oil change appointment which took just under an hour to complete. Everyone from sales to service is pleasant to work with. More

Thankful for honest service representatives. Went in for 6 month oil change and was advised hadn’t the necessary miles for maintenance. Service staff topped off all fluids with no charge. I will Went in for 6 month oil change and was advised hadn’t the necessary miles for maintenance. Service staff topped off all fluids with no charge. I will definitely be back to provide lunch. More

The service staff was friendly, got me in on time and work was completed in timely manner. I had no problems or issues. work was completed in timely manner. I had no problems or issues. More

First time at the dealership and I was very pleased with the work they did and how I was treated. the work they did and how I was treated. More

First time working with this dealership and they outshined all others I have worked with. From the Sales crew to the service area, both have provided exceptional customer service. outshined all others I have worked with. From the Sales crew to the service area, both have provided exceptional customer service. More

Had an oil change and tires rotated, took the vehicle on time. the service was good. time. the service was good. More

Great service! Bill is wonderful to work with and he is always making sure that everything is taken care of to assure we are satisfied Bill is wonderful to work with and he is always making sure that everything is taken care of to assure we are satisfied More