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Barker Buick GMC Cadillac

Bloomington, IL

Overview
Employees
Reviews
Vehicles
4.8
1,565 Reviews
Welcome to Barker Buick GMC Cadillac Barker Motor Company has been serving McLean County since 1935 and is proud to represent Buick, GMC, and Cadillac on Veterans Parkway in Bloomington, and Chevrolet, just a short drive up I-55 @ exit #178 in Lexington. We are also proud to represent GM Certified Used Cars, at both convenient locations that must pass extensive 172-point inspections. For over 7 decades Barker has watched franchises and competition come and go. A few basic principles contribute to the company's success; good service, fair pricing, quality products and "doing unto others as we would have them do unto us". Words are only words unless they are supported with deeds.
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2030 E Ireland Grove Road

Bloomington, IL

61704

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Showing 1,565 reviews

August 23, 2021

Very expensive. Diag fee doesn't get taken off when we decided to go with the service. Diag fee should only be a diag fee not a standard fee either way. More

by Mcneeselaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2021 -

Barker Buick GMC Cadillac responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our Service Department at your earliest convenience so we may further assist you in working towards a resolution. Barker Motor Company (309) 663-4391

Aug 24, 2021 -

Mcneeselaw responded

I dont think there is a viable resolution. Bill did a great job. He gave me a 31 dollar discount which i greatly appreciate. Nevertheless i just disgree with the diagnostic fee still being applied after i chose to go with the service. If i had chose to not go with the service then by all means charge me the diag fee. The purpose of a diagnostic fee is for the techs to diagnose the issue or problem. Once they find the problem they get paid for labor. Just my opinion. I still got my car fixed and its working fine at the moment. Once again..Bill was awesome!

August 22, 2021

I am always happy with service experiences! All staff goes above and beyond to make sure I feel welcome and that I am highly satisfied when I leave. More

by melpo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey Thilmony
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Aug 23, 2021 -

Barker Buick GMC Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Barker Motor Company and we hope to see you again soon! We hope you have a great day!

August 18, 2021

My car was towed to Barker’s so I did not see them personally. My battery died at the grocery store, it was jumped started and I got home, my grandson purchased a new battery and installed it. Next More

by ESWOPE410@yahoo.com
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2021 -

Barker Buick GMC Cadillac responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (309) 663-4391 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

August 14, 2021

Very pleased with Mason’s communication skills! He found us exactly what we needed for a great price! Thank you Mason for your hard work and working around our busy schedules! We appreciate you! More

by itnrsng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Duquenne
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Aug 17, 2021 -

Barker Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

Always goes above & beyond, alway prompt service, calls to make sure we were happy with the service, love that they can text to let you know your car is ready More

by happydee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Shoemaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben one of the technicians, Lacey Thilmony
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Aug 17, 2021 -

Barker Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 13, 2021

The best dealership in town! They are very patient and friendly! Make you feel welcomed from start to finish. I will always go here for my vehicles. More

by coachthornton0591
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mason Duquenne
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Aug 17, 2021 -

Barker Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 08, 2021

We have purchased our last 3 vehicles from Barker. Kori, Dick, and Matt take all the stress out of buying! Thanks! More

by Jennybutler71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kori Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2021 -

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

August 04, 2021

Everyone at the Barker Motor Company treated me like family. I would HIGHLY recommend purchasing a vehicle from them. Their service department is top notch as well. More

by jlandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Traeger, Sean Case
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Aug 17, 2021 -

Barker Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2021

Erin did a good job , I got the deal I wanted ,not Erin did a good job , I got the deal I wanted ,not the deal they wanted to give me, got a beautiful Cadillac ! Thanks! The Greens More

by pbgreen53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Blakeney
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Aug 17, 2021 -

Barker Buick GMC Cadillac responded

Hello, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2021

Sean and Matt were great to deal with. Went out of their way to help get me in a new rig for my business. Thanks much guys! More

by malachi.kapitzke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Dahm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Case
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Aug 18, 2021 -

Barker Buick GMC Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Barker Motor Company. We look forward to your next visit! Take care!

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