Barker Buick GMC Cadillac

I can’t thank the EXCELLENT team at Barker Motors in Bloomington, IL for their help and expertise in getting me in the right vehicle. Kori Parker by far exceeds in his personalized assistance. He and Ro Bloomington, IL for their help and expertise in getting me in the right vehicle. Kori Parker by far exceeds in his personalized assistance. He and Rob Reeser have walked me through some great deals. I definitely want to mention Matt Bassi in making the finalizing of the paperwork painless and a breeze. I also want to thank Brian Brown for helping me with delivery of my newest car. These guys are the best!!! More

First experience with Kori and the Barker team. Kori was a treat to work with through the buying process. Friendly, informative, and accommodating. He had the patience to address all of our questio Kori was a treat to work with through the buying process. Friendly, informative, and accommodating. He had the patience to address all of our questions and concerns. He made sure that the two or three minor issues were resolved. Highly recommend him to others. We also found the rest of the Barker team that we worked with to complete the buying process friendly and efficient as well. Did not know much about this dealership at the start, be we came away highly satisfied. More

Barker Buick GMC Cadillac is always wonderful to deal with. The people are kind, knowledgeable, and honest. They always want the buyer to find the right and best vehicle with the best deal. I love wor with. The people are kind, knowledgeable, and honest. They always want the buyer to find the right and best vehicle with the best deal. I love working with Misty. She knows her stuff and takes the time to be sure you are happy and comfortable with your purchase. She is there to help you during the process and even after. More

My wife and I took our GMC terrain to get serviced (oil change/tire rotation). When it was getting serviced, the tire indicator was damaged/broken. We took our vehicle back 3 times to get this resolved and change/tire rotation). When it was getting serviced, the tire indicator was damaged/broken. We took our vehicle back 3 times to get this resolved and nothing came of it. Cody stated how it may have happened there, but it would have happened anyway. He offered a 15% discount after much deliberation. We get those in the mail. This repair will cost me $145. I have purchased the car from there and the extended warranty. They said I could use my extended warranty for something that they broke, but this would then cost me $100 to fix their mistake because I have a deductible. The customer service there is embarrassingly bad and offers zero empathy. I am not one to complain, but when something happens on accident, it is the responsibility for the person who damaged or broke the product to fix it. I told Cody due to this, we will not be using Barker again. He didn’t seem to care. Maybe your business is too large to care about individual customers, but you have lost our family and I have 3 brothers in the area. This is something that barker could simply write off and fix for customer satisfaction, but you wanted to save face, not take ownership, and lose a customer forever. 100% dissatisfied. More

Customer service was great and time for service was not a long wait. Cody made me comfortable and at ease long wait. Cody made me comfortable and at ease More

Sean Case immediately made accommodations for us to use a loaner when our car needed repairs after just purchasing it. The service department worked us in asap and we had our car back in just a few days. Eve loaner when our car needed repairs after just purchasing it. The service department worked us in asap and we had our car back in just a few days. Everyone made sure our inconvenience was minimal. Thank you again! More

had some warranty work done and it was handled efficiently and quickly. will recommend barker to others. would have routine work there if i didn't live 50 miles away. efficiently and quickly. will recommend barker to others. would have routine work there if i didn't live 50 miles away. More

Honest efficient helpful service Hello i have nothing else to say except they are awesome nothing else to say except they are awesome More

They keep you informed about what needs to be done to your car and what you should expect in the near future. Very easy to work with. your car and what you should expect in the near future. Very easy to work with. More

Kori helped me find a great Buick Enclave for the second time. The whole team is great to work with. I would definitely recommend visiting the Barker Team for your next vehicle purchase. time. The whole team is great to work with. I would definitely recommend visiting the Barker Team for your next vehicle purchase. More