Barbera Autoland
Philadelphia, PA
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905 Reviews of Barbera Autoland
Recent purchase of Ram We planned to buy a used car that has much room for my husband who is a big/tall guy and Robert Burns found us an almost new Ram 2015 with very very l We planned to buy a used car that has much room for my husband who is a big/tall guy and Robert Burns found us an almost new Ram 2015 with very very low mileage. Color was great, my husband liked all the room inside and it rides like a dream. Bob was extremely knowledgeable and helpful and got us a fantastic deal! The atmosphere while you're waiting to go through all the paperwork is very comfortable; they bring you a drink and the snack(s) of your choice. What could have been a very stressful event was made much better by Bob. I would highly recommend Bob and this dealership. More
Best jeep lease I went to Gary Barbera's looking for a new Jeep Wrangler. They were able to give me the best leasing option I could find in the area. No other dealer I went to Gary Barbera's looking for a new Jeep Wrangler. They were able to give me the best leasing option I could find in the area. No other dealership even came close to the offer they were able to give me. They also matched other dealers offers on the value of my trade in. Joe Kerrigan was great to work with and answered all of my questions. More
I drove from west Virginia to buy a 2015 jeep wrangler I am a student from W.V and I wanted to buy a 2015 jeep wrangler and could not find one at my university My friends live in phila and recommended Bar I am a student from W.V and I wanted to buy a 2015 jeep wrangler and could not find one at my university My friends live in phila and recommended Barbera on the blvd so I came up my salesman Marc Buschel Was very Professional and courteouse towards me and made my buying experience very pleasurable I recommend Barbera's very much 5 stars from me Omar More
read contract no matter how long they keep you there Just leased a dodge journey last week. After knowing i could pay less at another dealer we liked the one barbarra had it was the right color something Just leased a dodge journey last week. After knowing i could pay less at another dealer we liked the one barbarra had it was the right color something i care less about but wife really liked it. No problem. After a bit they knocked another 10 bucks per month off lease payment. We were there several hours it got really late signed papers pick up next day. The journey is very nice but 2 days later i look over paper work i see 30000 miles at end of lease all i ever wanted was 36000 miles at endvthey switched it . Now i am paying about 15 bucks more a month than reedman wanted for 36000 miles at end. After calling of course salse man knows nothing about it have to talk to someone else. He claims of i go over 30000 miles a bit they wont charge 25 cents a mile i find this hard to believe. The whole transaction is leaving a bad taste in my mouth. I also doubt i will go over the 30000 miles but feel i am paying for the higher milage. I even asked sales man to get them to throw in extra oil changes to make up for it but of course he cant do that. Reedmantoll had a 39 month lease Barbara acted as if I was over paying and would be charged at end of lease for it. Acted like the 3 more months but failed to understand I would have the auto for those 3 months at same price. Willing to bet that at end of my 36 month lease my payment will be higher. Got screwed in first lease of a different vehicle this my second lease it's looking like 2 for 2 won't know for sure till 3 years pass. I would definatly look at reedman and david dodge they were both a bit lower in price only choose barbarra due to living nearby. Will shop better next time More
poor customer service The customer service in the service department is terrible. They are rude and not welcoming. The service advisor could not tell me what they did to The customer service in the service department is terrible. They are rude and not welcoming. The service advisor could not tell me what they did to fix my problem. She just read the codes from the paperwork. She would not explain what they meant. I had to wait behind 5 people to drop the car off. More
Dealership leaves a lot to be desired Purchase was great sales staff worked hard to get a deal done but service since has left a lot to be desired. Have taken car back for all service but Purchase was great sales staff worked hard to get a deal done but service since has left a lot to be desired. Have taken car back for all service but always seem to have an issue. Recently received a mailer how they wanted my car and offered free oil change and lube if I came in for an appraisal. It says to call Bob Johnson by 2/29 since car is due for oil change figured would call to set it up and see what they have to offer. Called them to get transferred and put on hold 6 times before someone finally says just bring car down if we have opening we will do the oil change. Really? You sent me the mailer you want my business but can't take the time to schedule an appointment? This was last straw I have finally had it with with being treated like they are doing me a favor! You don't want my business don't ask for it! Bye Bye Barbera won't be bringing my car back! More
Staff is awesome This is my 2nd purchase from John Pagano at Gary Barberas's Autoland and plan on making many more purchases there. I got there at 245pm and left with This is my 2nd purchase from John Pagano at Gary Barberas's Autoland and plan on making many more purchases there. I got there at 245pm and left with a new car about an hour later. It was fast and convenient More
Great Experience! Had an awesome experience with this dealership. Purchased a New Jeep Cherokee and I love it! I've also been back for my first oil change and the servi Had an awesome experience with this dealership. Purchased a New Jeep Cherokee and I love it! I've also been back for my first oil change and the service department treated me very well. Will recommend this place to all my friends! More
Great Experience The experience was great and everyone is really nice and pleasant... the process was not long and I would definitely send all my friends and family to The experience was great and everyone is really nice and pleasant... the process was not long and I would definitely send all my friends and family to get a car here in the future... I love my Jeep Renegade More
Marc B is awesome When you talk about Marc the first thing you have to say is that he is awesome. He is very understanding and gets the job done. He will always get a t When you talk about Marc the first thing you have to say is that he is awesome. He is very understanding and gets the job done. He will always get a thumbs up from me. He is very accurate and helpful even after the sale is over. What a stand up guy . This will be my second time coming to see him and I am already pleased with the communication he provides. He is not a pushy salesman he has your best interest at heart. More