
Barber Ford
Holland, MI
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Dropped off vehicle for an oil change and never received a call that it was finished. I sent the service coordinater a text, no response. Finally called the dealership and the response was, "yes, it's bee a call that it was finished. I sent the service coordinater a text, no response. Finally called the dealership and the response was, "yes, it's been done for a while." Would have been nice to get a call once it was done!! Went to pick it up and it took FOREVER!! Forever to be waited on, then forever for the gentleman to find my vehicle. Ultimately I had to walk around multiple parking lots to find the truck. Might try another Ford dealer for the next service, even if it means a longer drive. More
Its more the service department rather than the dealership. Daron in service was great to work with. He kept me informed and was courteous throught. I will alway contact Daron if I should have a dealership. Daron in service was great to work with. He kept me informed and was courteous throught. I will alway contact Daron if I should have any other issues. More
I would never buy a vehicle anywhere else. Impeccable service and attention. I love my new truck can’t wait to figure it all out. Impeccable service and attention. I love my new truck can’t wait to figure it all out. More
Joe has been looking for a very long time for a specific vehicle for me. It finally came in and he called before it even hit the lot so I could get down there to see it! It was perfect. Bought it on the vehicle for me. It finally came in and he called before it even hit the lot so I could get down there to see it! It was perfect. Bought it on the spot since we bought our last vehicle here and have an established trust with them. More
My husband and I had the best experience! The young man that worked with us was helpful in every way and told us if we ever needed anything, we could call him anytime. His name is Dustin Slui The young man that worked with us was helpful in every way and told us if we ever needed anything, we could call him anytime. His name is Dustin Sluiter. We were so lucky to have gotten to work with him. More
This is the second vehicle I've bought from Barber Ford and both times the selling agent was great! On the recent purchase I was also happy to get what I thought was a fair trade in. I'll be in the marke and both times the selling agent was great! On the recent purchase I was also happy to get what I thought was a fair trade in. I'll be in the market again in 2 yrs for an EV an will certainly go to Barber Ford! More
Barber Ford has an superior service department. The service department is staffed with knowledgeable, experienced professionals. No only do they do it right the first time, they charge outrageous r The service department is staffed with knowledgeable, experienced professionals. No only do they do it right the first time, they charge outrageous rates. It is expensive to have auto work done; they don't recommend extra's that are not needed. It is by pleasure to deal with such a professional, experienced team.They are the finest know to mankind! I am so impressed with their auto repair team. More