Barber Ford

Great work! Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job More

Questionable service of repairs We spend $21,000 on a used car with an extended warranty and have brought the car in for similar things multiple times. We have brake issues and ever We spend $21,000 on a used car with an extended warranty and have brought the car in for similar things multiple times. We have brake issues and every time they say they are fine, but it grinds hard after driving for a long time. So I question if it was really tested appropriately to repeat what happens to us. They say it doesn't happen and it has happened at least 5 times to us while driving. Also, our transmission seems to slip from time to time and our warranty to have it fixed is almost up and again they say it's fine. Even though we have spots in our garage from it leaking. We worry it will go out when our warranty is up. Airbag error has happened 2 times and we have to Pay deductible. You would think a safety feature such as this would be taken care of the first time and without charge. We didn't expect to spend $21,000 and have to bring the car in about every 3 months for something. More

Barber Ford has a great Service Department The service department at Barber Ford is excellent. They seem to always fit you in even when their schedule are tight. The actual service is always d The service department at Barber Ford is excellent. They seem to always fit you in even when their schedule are tight. The actual service is always done right the first time. They also have a new waiting room and deliver your car freshly washed...Good Job! Barber Ford More

Service was great counter person needs work Counter person was too intense on reprimanding me on leaving my key fob in the truck to fully hear that it was an oil change and Crystal fusision appl Counter person was too intense on reprimanding me on leaving my key fob in the truck to fully hear that it was an oil change and Crystal fusision application. That prompted that they missed the application until I started to pay for it. More

Great This was by far the best purchase of a New automobile i ever had. The sales person i had helped me in every way to get me into a payment that was righ This was by far the best purchase of a New automobile i ever had. The sales person i had helped me in every way to get me into a payment that was right for me. If you are thinking about new vehicle please give Lindsey De Roo a call. At Barber Ford in Holland, Mi. More

Great Service Zach and team worked hard to find the vehicle I was looking for. They kept me informed of progress along the way and the delivery process was straigh Zach and team worked hard to find the vehicle I was looking for. They kept me informed of progress along the way and the delivery process was straightforward and enjoyable. More

Great service - Oil Change this time around. I get all my maintenance work done at Barber Ford, and have since the early 1990s. This service department seems to me to be exceptional. They work I get all my maintenance work done at Barber Ford, and have since the early 1990s. This service department seems to me to be exceptional. They work hard to accommodate your schedule when ever they can, they provide a ride to work if you drop off your car in the morning, their prices seem fair and the work is high-quality and consistent. More

Not honest Hi I bought a Lincoln MKX used the seat stopped working with in the 30 days of warranty so I brought it in they said something was just disconnected f Hi I bought a Lincoln MKX used the seat stopped working with in the 30 days of warranty so I brought it in they said something was just disconnected fixed it and all was good. About 6 weeks later it happened again brought it back and Scott the guy I got it from pulled it around back and again said it just pulled out said they just snapped it back. I then said tape it so it doesn’t happen again so they said they did. It has happened again and now they said it’s the track and it’s going to cost me over 800.00 to fix. Very dishonest on there part and I won’t be back. Service guys were very nice but that doesn’t help me I am driving my car with the seat stuck in the back. I don’t have 800.00 to spend. I realize the car was used but this has been happening since the beginning they should have fixed it in the first place. More

Good experience The group at Barber Ford including Lindsey DeRoo and Dale Uthe was very professional and treated us with respect in regards to the purchase of the 20 The group at Barber Ford including Lindsey DeRoo and Dale Uthe was very professional and treated us with respect in regards to the purchase of the 2019 Ford F50. Thanks for your time and patients. More

Good Job As is typical for Barber Ford the work was done well and the cost did not exceed the quote. In fact, it ended up being a little less. As is typical for Barber Ford the work was done well and the cost did not exceed the quote. In fact, it ended up being a little less. More