Barber Ford

Not Pushy I didn't know what to expect because I hadn't shopped for a car in quite a while. When I came in to look at vehicles I didn't feel pressured by anyone I didn't know what to expect because I hadn't shopped for a car in quite a while. When I came in to look at vehicles I didn't feel pressured by anyone. Everyone was helpful, which I appreciated very much. More

Too long to get it fixed, and still not fixed. Well everything started in May of 2018, when I took my 2017 Ford Explorer Sports, for an oil change, and some employee ran my truck through the wash Well everything started in May of 2018, when I took my 2017 Ford Explorer Sports, for an oil change, and some employee ran my truck through the wash with the sunroof opened. And my truck got wet, my leather seats, touch screen and everything in between, now we’re dealing with the consequences of everything been wet, my touch screen freezes and won’t play music, driver side seat won’t heat up, and the back lights started acting up, I was driving to work around 6:30 am and noticed that didn’t had back lights, and I have proof of everything. So we took it to Barber Ford to get it fixed, and surprise they couldn’t figure out what was wrong with the back lights, they fixed the heater on the seat and the touch screen, so finally we got the phone call, come and get your truck, yyyaaayyy so I started my truck and surprise I had no gas 26 miles to empty I was mad, and my husband started going around the truck and surprise a big scratch on the back bumper, I was furious, so we took it for a spin and fill it up with gas, and surprise the seat heater didn’t work, so the last thing to do was to play with the touch screen and surprise I try the ambient lights and didn’t turn on, so I kept playing with the screen and finally the ambient lights worked, but I touched blue and the lights were purple, and on top of everything going on I didn’t had any dash board lights. So we just entered the fourth week and nothing happened, everything they said that they fixed didn’t work, and they’re going to give me my truck back knowing that there’s a problem with the back lights, because they can’t figure it out. More

2018 F150 transmission service Unfortunately my 2018 F150 F150 4X4 experienced transmission leaks within the first year of ownership. Darren and the service team did a great job, ma Unfortunately my 2018 F150 F150 4X4 experienced transmission leaks within the first year of ownership. Darren and the service team did a great job, making sure I had very nice (new) loaner vehicles and did their best to get my truck back in a timely manner (assuming they were able to get parts from Ford). I will definitely use them in the future for all of my maintenance and service work. More

F 250 purchase This Transaction including locating , getting the truck to Holland from another dealer all took place on the phone. Kyle called me told me the tru This Transaction including locating , getting the truck to Holland from another dealer all took place on the phone. Kyle called me told me the truck would be at Barber by 4.30 and it was ! Took delivery the following day Pricing was straight forward and fair . I recommend Kyle highly ! Top notch salesman and very trustworthy. More

Great experience All you ever wanted to know about the new vehicle. Plus options available to add to the purchase were made available for purchase, Very happy with my All you ever wanted to know about the new vehicle. Plus options available to add to the purchase were made available for purchase, Very happy with my 2018 Fusion, great vehicle, good performance, Dealer sales person was very knowledgeable and knew everything about the vehicle. More

Ford Focus Maintenance Barber Ford does and excellent job helping me maintain my 2014 Ford Focus-I appreciate their hard work-their attention to detail-and that they help wo Barber Ford does and excellent job helping me maintain my 2014 Ford Focus-I appreciate their hard work-their attention to detail-and that they help work around my work schedule-assistance with loaner vehicles and pickups and drop offs. More

Very convenient I recently purchase my first car from Barber Ford. Lindsey, the Sales Consultant was kind and informative. The Sales Manager Chuck, was just as caring I recently purchase my first car from Barber Ford. Lindsey, the Sales Consultant was kind and informative. The Sales Manager Chuck, was just as caring as she was. Lindsey explained every step and helped me find a preowned vehicle. Randy in finance obtained financing for me with a low interest rate. The process was smooth and everyone was so friendly. The people at Barber Ford are kind, friendly and honest. I recommend them to everyone! More

Poor service from the service department 2nd time I have brought my new truck in for scheduled maintenance. Both times something has gone wrong. Salesman (Kyle C.) helped out in both situatio 2nd time I have brought my new truck in for scheduled maintenance. Both times something has gone wrong. Salesman (Kyle C.) helped out in both situations to fix the situation. More

Drastic jumps in parking lot prices to office prices Asked for approximate price of ford eco TITANIUM and was told approx. $18000 to $19000 when they got us in the office price jumped $3000 when questio Asked for approximate price of ford eco TITANIUM and was told approx. $18000 to $19000 when they got us in the office price jumped $3000 when questioned, salesman said he thought we were asking about an SE model. That was a LIE. We asked specifically , saying TITANIUM at least 3 times and pointed to the car we were interested in, and even test drove it. There was no confusion. Maybe I should have known better, because five years ago when i was looking for a ford explorer they pulled the same thing on me. parking lot price was much different than office price. We walked out and went to another ford dealer and received fair price. I cannot in good conscience recommend BARBER FORD. More

excellent experience Barber Ford is quite honestly the best dealership I have ever purchased vehicles from. They are competent, polite and provide excellent service. They Barber Ford is quite honestly the best dealership I have ever purchased vehicles from. They are competent, polite and provide excellent service. They are a huge credit to the Ford Motor Company. More