Barber Ford

amazing people I will go nowhere else but barber ford only because the respect the customers they have with customers and barber ford knows the meaning of the value I will go nowhere else but barber ford only because the respect the customers they have with customers and barber ford knows the meaning of the value of the customers and have the relationship friendship family oriented with customers More

Great experience Barber Ford and the staff were great. Rob and Matt were very helpful in showing me what options were available for my truck, and for the financing. Ro Barber Ford and the staff were great. Rob and Matt were very helpful in showing me what options were available for my truck, and for the financing. Rob and Matt kept me informed along the entire process of ordering the truck, to showing me how everything worked when I picked it up. I would recommend anyone who is looking into a new vehicle to look seriously at Barber Ford. More

Recommend for sales, service is an issue. Bluetooth was not working in the truck when we purchased, service tried to fix it the night we bought the truck, that was 45 minutes. I then had to s Bluetooth was not working in the truck when we purchased, service tried to fix it the night we bought the truck, that was 45 minutes. I then had to scheduled another appointment to bring it back in, that was 3.5 hours, still no fix, they decided they needed to order a new part. Scheduled another appointment, was never called when the part came in, so I finally called and the response was oh yes it's here, took the truck in again another 2 hours, this time the I heard this is a bad part they sent us have to order another one. Each time I have to take off from my job plus it's a 45 minute drive to get to Barber. We now have another appointment scheduled for August 8, once again taking time off from work, we can only hope this part works if not Barber may be getting this truck back and getting us a different one. More

Routine service of F-150 We had our 2014 F-150 in four routine service and the trailer lights repaired. We are thoroughly satisfied with the work that was done. We had our 2014 F-150 in four routine service and the trailer lights repaired. We are thoroughly satisfied with the work that was done. More

Trustworthy I took in my 2014 Explorer Limited to Barber Ford for scheduled recall work on the rear end. Unfortunate, but it happens. After dropping off my Expl I took in my 2014 Explorer Limited to Barber Ford for scheduled recall work on the rear end. Unfortunate, but it happens. After dropping off my Explorer and getting a dealer provided ride to work I received a call from the service department telling me that the work I had had done a few months ago on the rear end was actually what the recall was about. Bummer! Or NOT! The service manager let me know that they would be sending me a refund for the work I had paid for earlier. Nice! This is a great service department and a great dealership! More

Service Always a great experience when bringing in our vehicle for service, from the beginning to the end. I am greeted warmly by the gentleman who meets me Always a great experience when bringing in our vehicle for service, from the beginning to the end. I am greeted warmly by the gentleman who meets me when I drive up, the service advisor, Tom Baillargeon, and the young lady who takes my payment. Everyone is professional and treats me with respect and kindness. A great team at Barber Ford, that is why we have them service our vehicles. Thank you all! More

OUTSTANDING SIMPLY A SUPER TEAM OF PEOPLE WHO TREAT CUSTOMERS IN AN OUTSTANDING MANNER WITH CARE! CONGRATS TO BARBER. FORD...WE WILL RETURN FOR SURE!! .THANK YO SIMPLY A SUPER TEAM OF PEOPLE WHO TREAT CUSTOMERS IN AN OUTSTANDING MANNER WITH CARE! CONGRATS TO BARBER. FORD...WE WILL RETURN FOR SURE!! .THANK YOU CHUCK AND PETE!! More

Service The team at the service desk are all very helpful and friendly. Have usually worked with Jake. Pleasant young man. Have always brought the car in fo The team at the service desk are all very helpful and friendly. Have usually worked with Jake. Pleasant young man. Have always brought the car in for service at Barber. Purchased it used from them and have been very pleased. More

Great work! Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job Easy to schedule and they did great work! Service team is all very friendly . I will be back and know they will do a great job More

Questionable service of repairs We spend $21,000 on a used car with an extended warranty and have brought the car in for similar things multiple times. We have brake issues and ever We spend $21,000 on a used car with an extended warranty and have brought the car in for similar things multiple times. We have brake issues and every time they say they are fine, but it grinds hard after driving for a long time. So I question if it was really tested appropriately to repeat what happens to us. They say it doesn't happen and it has happened at least 5 times to us while driving. Also, our transmission seems to slip from time to time and our warranty to have it fixed is almost up and again they say it's fine. Even though we have spots in our garage from it leaking. We worry it will go out when our warranty is up. Airbag error has happened 2 times and we have to Pay deductible. You would think a safety feature such as this would be taken care of the first time and without charge. We didn't expect to spend $21,000 and have to bring the car in about every 3 months for something. More