![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Barber Ford
Holland, MI
Filter Reviews by Keyword
By Type
Showing 252 reviews
Good Samitans My truck was having sparodic issues - normally those are the hard ones to diagnose. While in Holland the other day, the issue was occuring, so I stopp My truck was having sparodic issues - normally those are the hard ones to diagnose. While in Holland the other day, the issue was occuring, so I stopped at the dealership. The service advisor, Jake, got one the technicians, Russ to ride with me. Russ diagnosed the problem and Jake got my truck in right then and had it fixed the next morning since I had to travel to Ludington. A courtesy driver, Vern, drove me home to Grand Haven and John picked me up the next morning. Both Vern and John were really shining examples of customer service. Barber Ford is the best dealership I have ever worked with and would recommend them to anyone.THEY ARE THE BEST!! More
Service on my F-150 truck I leased a brand new F-150 (2019) from Barber Ford and Matt Bol was my salesman. I have purchased a truck before from Matt. Got a great lease on the n I leased a brand new F-150 (2019) from Barber Ford and Matt Bol was my salesman. I have purchased a truck before from Matt. Got a great lease on the new truck. It was time for my first oil change and I made an appointment with Daron Martinez. I have worked with Daron since I bought my first truck in 2010. He's a great service advisor to work with. Daron always makes sure that you're satisficed. More
Ford Recall The experience a Barber Ford is always excellent, I can drop the car off, they take me to work and pick me up when ready. The experience a Barber Ford is always excellent, I can drop the car off, they take me to work and pick me up when ready. More
Excellent service and dealership. Would highly recommend. Pete Shear and Tom Genzink were excellent to work with. I’ve had excellent service at Barber Ford every single time I’ve been there. Pete Shear and Tom Genzink were excellent to work with. I’ve had excellent service at Barber Ford every single time I’ve been there. More
SERVICE TEAM IS GREAT Jake always takes my call, sets up the best schedule for me, keeps me up to date and even gets me a loaner if the repair takes longer than expected. Jake always takes my call, sets up the best schedule for me, keeps me up to date and even gets me a loaner if the repair takes longer than expected. My car always comes back in great condition. The team is always friendly and goes to bat for me if the warranty applies - never a question. More
BroughtMy 2016 Ford in to fix several problems got nowhere. Brought my 2016 Ford in to get a few things fixed. I have a 100% bumper to Bumper warranty. Nothing was fixed. I must be lying. Then of course it's RE Brought my 2016 Ford in to get a few things fixed. I have a 100% bumper to Bumper warranty. Nothing was fixed. I must be lying. Then of course it's RE Barber Ford. The fight begins. Don't go there for service. More
Another great experience at this dealership! Just purchased a new Ranger from this dealership. As usual, the staff were courteous, knowledgeable about the electronics on the vehicle, and helpful Just purchased a new Ranger from this dealership. As usual, the staff were courteous, knowledgeable about the electronics on the vehicle, and helpful in setting up the Sync technology. Initial reaction in driving the Ranger is positive and a welcome return to the midsize truck after having a number of F150s. More
Great experience. Professional and Friendly Purchased a used F-150. Staff was super-efficient with the paper work, courteous, took care to make certain I could become familiar with the instrume Purchased a used F-150. Staff was super-efficient with the paper work, courteous, took care to make certain I could become familiar with the instrumentation (which is important for an old guy who cannot seem to decipher the owner's manual and does not have a 12 year-old handy to "explain" how things work!). Truck was in "like new" appearance and handling. Good place to be More
A great buying experience! Barber Ford went out of their way to help us locate exactly the Ford Edge that my wife wanted. They offered us a fair price and an excellent deal. We Barber Ford went out of their way to help us locate exactly the Ford Edge that my wife wanted. They offered us a fair price and an excellent deal. We can’t say enough good things about Matt Bol, the sales person who walked with us throughout the process. Great dealership! Great sales person! More
Zach provided excellent help with my new F150 purchase! He worked hard to locate the exact truck I was looking for over a period of a couple weeks. He worked hard to locate the exact truck I was looking for over a period of a couple weeks. More