Barber Ford

Very pleased with the service at Barber Ford. The staff greeted me right away in a friendly manner. I was contacted as soon as my vehicle was ready and a second very friendly staff member accompa The staff greeted me right away in a friendly manner. I was contacted as soon as my vehicle was ready and a second very friendly staff member accompanied to where I was to check out. More

Very professional, knowledgeable and helpful staff! Just picked up our 2022 Edge and we love it! Hats off to Pete Shearer our sales guy and Dale Uthe our closer. This is our the fifth Ford purchased Just picked up our 2022 Edge and we love it! Hats off to Pete Shearer our sales guy and Dale Uthe our closer. This is our the fifth Ford purchased or leased through Barber Ford and each event has been flawless. More

Barber Ford provides excellent service and customer relations, The only negative is that the TV in the waiting room is tuned to Fox News which I find highly offensive. Not all your customers can enj relations, The only negative is that the TV in the waiting room is tuned to Fox News which I find highly offensive. Not all your customers can enjoy right wing propaganda.. Barber Ford is the nearest Ford service so it is most convenient. More

We experienced great friendly service and the car recall fix was done very promptly. The help was excellent and well trained. fix was done very promptly. The help was excellent and well trained. More

Helpful, professional, personable and effective in selling or leasing a Ford product. I continue to be faithful to this dealership and my representative! selling or leasing a Ford product. I continue to be faithful to this dealership and my representative! More

I’ve been pleased with Barber Ford in Holland. I believe they have been attentive and empathetic to my mechanical and electronic problems. The problems were eventually resolved. The problem is the I believe they have been attentive and empathetic to my mechanical and electronic problems. The problems were eventually resolved. The problem is the Edge deficiencies I e been burdened with. Ugh! More

Bob was extremely helpful, friendly and resolved some miss information on my Explorer that showed the wrong year miss information on my Explorer that showed the wrong year More

Ask for Joe on the used car side! Nice guy. Joe took his time and answered all my questions (and I had alot lol). He helped me find the exact SUV I wanted and made what could be a s Nice guy. Joe took his time and answered all my questions (and I had alot lol). He helped me find the exact SUV I wanted and made what could be a stressful process fun! I'm very happy with my purchase. Excellent service from Sales to Financing (thank you Randy!)! You won't be disappointed with the staff at Barber Ford! A++ More

They have always been helpful when I purchased my Pickup even thought it has had its share of issues. It was used so I get it. even thought it has had its share of issues. It was used so I get it. More

on march 24,/2022 i brought my 2016 explorer in to barber ford for recall 21s32 a few days earlier i noticed a rod hanging down from the exhaust pipe due to a broken rubber connector i asked to have that re ford for recall 21s32 a few days earlier i noticed a rod hanging down from the exhaust pipe due to a broken rubber connector i asked to have that repaired while the car was there advisor 093 handed me authorization paper for $135.00 and said for that amount they would look at and tell me how much the repair would be. i declined - . to be sure diagnostics play a very important role in auto repair - running problems - driveline issues - electronics etc. however a 10 second look at a broken rubber hanger only requires common sense and not one hour of diagnostic time. i then showed her a letter from ford i just received stating that damage to the rear ball joints may occur while doing recall 21s32 resulting in a knocking noise she assured me they would give the car a complete road test to make sure the repair was ok -mileage in 22558- mileage out 22558 ???? tech A39 gave the car a multi point inspection how he missed the rod hanging from the exhaust pipe i will never know = i can guess= he marked the exhaust green - "OK"-. loaner was excellent - car does drive and handle ok and was done on time - exhaust repair will go elsewhere however More