
Barber Ford
Holland, MI
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I was not told until I was handed the keys that I had no keyless entry on this vehicle. Being a single woman, I was rather upset. It would be a nightmare to be locked out of my car and stranded somewhere. I keyless entry on this vehicle. Being a single woman, I was rather upset. It would be a nightmare to be locked out of my car and stranded somewhere. I assumed every car had that feature. Before I ever get another car, I’m going to write a list of everything I expect on it before I write the check. A lesson learned More
Friendly and prompt. Called to say there was a problem with the alignment, let me know the fee, and took care of it at the same time. Called to say there was a problem with the alignment, let me know the fee, and took care of it at the same time. More
Very pleasant experience buying from this dealership. Friendly, knowledgeable, and most importantly - NO Surprises! Price, fees etc. Everything stayed as I was told at the beginning. Other dealerships co Friendly, knowledgeable, and most importantly - NO Surprises! Price, fees etc. Everything stayed as I was told at the beginning. Other dealerships could learn a lot by seeing how Barber Ford does business. Picked this dealership because of other reviews and so glad I did. You should too! More
I was supposed to have a appointment with my sales guy but he had been exposed to COVID and couldn't meet me to close out the deal for me to purchase my leased vehicle. Others immediately stepped up to t but he had been exposed to COVID and couldn't meet me to close out the deal for me to purchase my leased vehicle. Others immediately stepped up to take care of the paperwork and the deal was finished as originally scheduled. This represents the dedication of the sales staff at R.E. Barber Ford over the years that I have dealt with them. More
Best dealership ever! The have Amazing customer service including their attention to all details make sure your vehicle buying experience is the very best!! including their attention to all details make sure your vehicle buying experience is the very best!! More