Barber Ford

on march 24,/2022 i brought my 2016 explorer in to barber ford for recall 21s32 a few days earlier i noticed a rod hanging down from the exhaust pipe due to a broken rubber connector i asked to have that re ford for recall 21s32 a few days earlier i noticed a rod hanging down from the exhaust pipe due to a broken rubber connector i asked to have that repaired while the car was there advisor 093 handed me authorization paper for $135.00 and said for that amount they would look at and tell me how much the repair would be. i declined - . to be sure diagnostics play a very important role in auto repair - running problems - driveline issues - electronics etc. however a 10 second look at a broken rubber hanger only requires common sense and not one hour of diagnostic time. i then showed her a letter from ford i just received stating that damage to the rear ball joints may occur while doing recall 21s32 resulting in a knocking noise she assured me they would give the car a complete road test to make sure the repair was ok -mileage in 22558- mileage out 22558 ???? tech A39 gave the car a multi point inspection how he missed the rod hanging from the exhaust pipe i will never know = i can guess= he marked the exhaust green - "OK"-. loaner was excellent - car does drive and handle ok and was done on time - exhaust repair will go elsewhere however More

A+ very satisfied barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber More

I was not told until I was handed the keys that I had no keyless entry on this vehicle. Being a single woman, I was rather upset. It would be a nightmare to be locked out of my car and stranded somewhere. I keyless entry on this vehicle. Being a single woman, I was rather upset. It would be a nightmare to be locked out of my car and stranded somewhere. I assumed every car had that feature. Before I ever get another car, I’m going to write a list of everything I expect on it before I write the check. A lesson learned More

Friendly and prompt. Called to say there was a problem with the alignment, let me know the fee, and took care of it at the same time. Called to say there was a problem with the alignment, let me know the fee, and took care of it at the same time. More

Had the vehicle I wanted in stock, and got a lease done in timely manner. Friendly staff! in timely manner. Friendly staff! More

I can’t say enough good things about about Barber Ford.. I will always buy my Fords at Barber! I will always buy my Fords at Barber! More

Very pleasant experience buying from this dealership. Friendly, knowledgeable, and most importantly - NO Surprises! Price, fees etc. Everything stayed as I was told at the beginning. Other dealerships co Friendly, knowledgeable, and most importantly - NO Surprises! Price, fees etc. Everything stayed as I was told at the beginning. Other dealerships could learn a lot by seeing how Barber Ford does business. Picked this dealership because of other reviews and so glad I did. You should too! More

I was supposed to have a appointment with my sales guy but he had been exposed to COVID and couldn't meet me to close out the deal for me to purchase my leased vehicle. Others immediately stepped up to t but he had been exposed to COVID and couldn't meet me to close out the deal for me to purchase my leased vehicle. Others immediately stepped up to take care of the paperwork and the deal was finished as originally scheduled. This represents the dedication of the sales staff at R.E. Barber Ford over the years that I have dealt with them. More

I no longer own the 2018 explorer. My lease ended Dec 1 2021 we now have a 2022 edge 2021 we now have a 2022 edge More

Great dealership with caring people. We are on our fourth F150 through Barber Ford and would not go anywhere else! F150 through Barber Ford and would not go anywhere else! More