Barber Ford

Helpful, professional, personable and effective in selling or leasing a Ford product. I continue to be faithful to this dealership and my representative! selling or leasing a Ford product. I continue to be faithful to this dealership and my representative! More

I’ve been pleased with Barber Ford in Holland. I believe they have been attentive and empathetic to my mechanical and electronic problems. The problems were eventually resolved. The problem is the I believe they have been attentive and empathetic to my mechanical and electronic problems. The problems were eventually resolved. The problem is the Edge deficiencies I e been burdened with. Ugh! More

Bob was extremely helpful, friendly and resolved some miss information on my Explorer that showed the wrong year miss information on my Explorer that showed the wrong year More

Ask for Joe on the used car side! Nice guy. Joe took his time and answered all my questions (and I had alot lol). He helped me find the exact SUV I wanted and made what could be a s Nice guy. Joe took his time and answered all my questions (and I had alot lol). He helped me find the exact SUV I wanted and made what could be a stressful process fun! I'm very happy with my purchase. Excellent service from Sales to Financing (thank you Randy!)! You won't be disappointed with the staff at Barber Ford! A++ More

They have always been helpful when I purchased my Pickup even thought it has had its share of issues. It was used so I get it. even thought it has had its share of issues. It was used so I get it. More

on march 24,/2022 i brought my 2016 explorer in to barber ford for recall 21s32 a few days earlier i noticed a rod hanging down from the exhaust pipe due to a broken rubber connector i asked to have that re ford for recall 21s32 a few days earlier i noticed a rod hanging down from the exhaust pipe due to a broken rubber connector i asked to have that repaired while the car was there advisor 093 handed me authorization paper for $135.00 and said for that amount they would look at and tell me how much the repair would be. i declined - . to be sure diagnostics play a very important role in auto repair - running problems - driveline issues - electronics etc. however a 10 second look at a broken rubber hanger only requires common sense and not one hour of diagnostic time. i then showed her a letter from ford i just received stating that damage to the rear ball joints may occur while doing recall 21s32 resulting in a knocking noise she assured me they would give the car a complete road test to make sure the repair was ok -mileage in 22558- mileage out 22558 ???? tech A39 gave the car a multi point inspection how he missed the rod hanging from the exhaust pipe i will never know = i can guess= he marked the exhaust green - "OK"-. loaner was excellent - car does drive and handle ok and was done on time - exhaust repair will go elsewhere however More

A+ very satisfied barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber barber More

I was not told until I was handed the keys that I had no keyless entry on this vehicle. Being a single woman, I was rather upset. It would be a nightmare to be locked out of my car and stranded somewhere. I keyless entry on this vehicle. Being a single woman, I was rather upset. It would be a nightmare to be locked out of my car and stranded somewhere. I assumed every car had that feature. Before I ever get another car, I’m going to write a list of everything I expect on it before I write the check. A lesson learned More

Friendly and prompt. Called to say there was a problem with the alignment, let me know the fee, and took care of it at the same time. Called to say there was a problem with the alignment, let me know the fee, and took care of it at the same time. More

Had the vehicle I wanted in stock, and got a lease done in timely manner. Friendly staff! in timely manner. Friendly staff! More