Barber Ford

Great service, great care and great staff. The waiting area is clean and very comfortable The waiting area is clean and very comfortable More

Working with Pete and everyone at Barber Ford made the car buying experience easy and didn't feel like a normal car buying experience. He was helpful and a pleasure to work with. I would definitely recomm car buying experience easy and didn't feel like a normal car buying experience. He was helpful and a pleasure to work with. I would definitely recommend them to anyone looking for a Ford in West Michigan. More

Willing to listen to my need in a used truck. Very helpful with no pressure. Actually it was a very pleasant experience. Very helpful with no pressure. Actually it was a very pleasant experience. More

Great wonderful employees honest knowledgable truthful clean dealership clean bathrooms Pleasant salesmen salesmen not pushy or in your face salesmen good at giving complete delivery informa truthful clean dealership clean bathrooms Pleasant salesmen salesmen not pushy or in your face salesmen good at giving complete delivery information about your vehicle More

Staff initiated a diagnostic of $180/hr to verify that the lights on the dashboard were indeed part of the satisfaction recall. They needed two and the truck had those two. Come Monday Ford says those lig the lights on the dashboard were indeed part of the satisfaction recall. They needed two and the truck had those two. Come Monday Ford says those lights are it but the truck has something else wrong it will be $1500+ and said recall has expired and the vehicle has surpassed the mileage for that recall. Okay makes sense…. Why wouldn’t they inform us of that when they were checking in their systems and pretty much made it seem like it would be under that recall? Save us $209 to tell us “no it doesn’t cover”. This is taking advantage of people! More

Tom was polite and very thorough explaining all that might need to be done for my oil change and tire rotation. Service took a little over an hour and car was returned clean. Again Tom explained what t might need to be done for my oil change and tire rotation. Service took a little over an hour and car was returned clean. Again Tom explained what took place and what we can keep an eye out for next time in. Good job! More

We are very happy with this dealership Barber Ford , our salesman Dustin Sluiter was very helpful. salesman Dustin Sluiter was very helpful. More

It was a pleasant stress free experience buying our Explorer from Barber Ford. Lindsay was very nice and NOT pushy (which I hate when shopping for a vehicle). Explorer from Barber Ford. Lindsay was very nice and NOT pushy (which I hate when shopping for a vehicle). More

Friendly staff but wait time is a little long and it’s very difficult to get a hold of anyone. I was on hold twice, transferred to voicemail, left a message and no one ever called me back. EXTREMELY FRUST very difficult to get a hold of anyone. I was on hold twice, transferred to voicemail, left a message and no one ever called me back. EXTREMELY FRUSTRATING & DISAPPOINTED in that. More

Phenominal Service and communication. Drop off person (Jim) was informitive and delightful to deal with. Drop off person (Jim) was informitive and delightful to deal with. More