Banks Chevrolet Cadillac Buick GMC

My wife and I dropped our 2017 GMC Yukon Denali off for transmission service due to a CEL and we’ll documented issue. The first trip was to diagnose the problem and ensure our extended warranty covered the transmission service due to a CEL and we’ll documented issue. The first trip was to diagnose the problem and ensure our extended warranty covered the work. They weren’t able to do the work then so we scheduled a follow up appointment. We arrived to drop it off and they did not call the warranty company as promised and then called us at the end of the day saying they weren’t able to get to it. They did the work the next morning and called us telling us the work wasn’t covered by extended warranty and it would be $300 to reassemble. The $140 diagnostic, multiple trips up, and $300 sunk reassembly cost you have no choice but to pay another $205 for the sensor, gasket and oil. Very poor communication and they did not follow through to ensure a great customer experience. We have purchased and serviced multiple vehicles with Banks and have seen a drastic change. More

Friendly staff who are ready and willing to help with your vehicle purchase. Our buyout of our lease was seamless. This is our 5th lease and/or purchase from Banks and highly recommend to family and frie your vehicle purchase. Our buyout of our lease was seamless. This is our 5th lease and/or purchase from Banks and highly recommend to family and friends. Thank you for making this a great experience!! More

Wonderful service, we traveled 1. 5 hours to see a vehicle. We were able to leave with a very nice Chevy in our price range. Cleaned and inspected 5 hours to see a vehicle. We were able to leave with a very nice Chevy in our price range. Cleaned and inspected More

Been dealing with Banks for a long time and always have good results. Get all my service work done on the vehicles as they take pride in their service work good results. Get all my service work done on the vehicles as they take pride in their service work More

The sales and service is excellent I rate them number one in New Hampshire I travel 50 miles for them in New Hampshire I travel 50 miles for them More

Brennan was awesome and extremely helpful! !!! Would highly recommend him !!! Was a great explanation all the way through!!! !!! Would highly recommend him !!! Was a great explanation all the way through!!! More

I just bought a GMC Terrain from Banks. Buzz was great to deal with and made my fears of not being able to afford a car disappear. The man that went over the financial side of things with m Buzz was great to deal with and made my fears of not being able to afford a car disappear. The man that went over the financial side of things with me was very kind. He was patient and explained everything so that I could understand what I was getting into. Brennan was my salesman. He made the transition into my new car seamless. This is my second car from Banks and I will definitely recommend this team. More

2022 Dealer of the Year says it all. They make it fun and easy too They make it fun and easy too More

I had some warranty work done they were very accommodating and were able to take care of the issue that day. Thank you John accommodating and were able to take care of the issue that day. Thank you John More

I had a very great experience with Seth he was awesome I went in on a Friday and walked out Monday with my car went in on a Friday and walked out Monday with my car More