Banks Chevrolet Cadillac Buick GMC

Banks is the top dealer in all New England and I've seen way too many of them. From beginning to the end of the deal it was obvious these guys aren't your typical car sales outfit. Bright, comfortable lar way too many of them. From beginning to the end of the deal it was obvious these guys aren't your typical car sales outfit. Bright, comfortable large showroom and clean inside sales and service areas immediately show it's a well run business but the quality of the sales and financing people and an enormous inventory are why it's so successful. Our salesperson was Andy who listened when I stated that the $ number on the truck must be this, the percentage rate needs to be this %, and that payments should start in 90 days. We discussed other options also but in the end he came back with not only my 3 parameters met, he'd also taken some additional pricing off the truck. It was nothing like previous visits to dealers and since we love GM cars, we'll be going back. Do a search for 200 miles around your location in New England and if Banks is within that 200 miles, they'll beat every other dealer on price. Great experience and thanks to Andy and Heather for their assistance with our sale. More

Great service and they always work with me and my budget! Always up front and explain everything in detail. I am always satisfied with their service and work that they do! Always up front and explain everything in detail. I am always satisfied with their service and work that they do! More

The staff in the service department is friendly and welcoming. Service is done thoroughly and timely. welcoming. Service is done thoroughly and timely. More

We were treated so well by everybody at Banks especially our salesperson Kacper. We were able to achieve a deal that wss so pleasing we will definitely be back and spread the word of how great they are! our salesperson Kacper. We were able to achieve a deal that wss so pleasing we will definitely be back and spread the word of how great they are! More

Whenever the need arises for me to get my GMC truck serviced I look forward to going to Banks in Concord, NH. I simply wouldn’t go anywhere else. With the walk in Basic Care option I enjoy the convenie serviced I look forward to going to Banks in Concord, NH. I simply wouldn’t go anywhere else. With the walk in Basic Care option I enjoy the convenience of being able to go when I have the time. Customer satisfaction is always a top priority for everyone that I’ve ever dealt with there. I will certainly look to Banks when it comes time for me to buy a new vehicle. I highly recommend Banks to everyone! Thank you Banks GMC! More

Awsome dealership . very helpfull with financing .large inventory to choose from. Very friendly sales staff Would defenetly advise others to try this dealership very helpfull with financing .large inventory to choose from. Very friendly sales staff Would defenetly advise others to try this dealership More

I love the sales team and how they have a no-pressure approach. If U was only giving a rating for this, it would be 5 stars. However… The service department is another story. Although they seem to do approach. If U was only giving a rating for this, it would be 5 stars. However… The service department is another story. Although they seem to do great work, trying to schedule a service appointment is a lesson in futility. My truck (which I purchased from Banks) needed an oil change. Twice I drove up to the “Fast Service” lane, and both times I was told it would be a 2 to 3 hours wait. That seems like a crazy long time for “fast” service, especially considering that all I needed was a simple oil change. So instead, I scheduled a service appointment, which was two weeks out. I thought that this would minimize my wait time. Wrong… I brought my truck to the dealer at the scheduled time, and it took 2 hours for them to return my truck. So much for “fast” service! This dealership needs to greatly improve their turn-around times! More

Nick was amazing. Super patient, his approach proves he listens, very refreshing! This was a first transaction with Banks. It will the go to for me from now and on. T Super patient, his approach proves he listens, very refreshing! This was a first transaction with Banks. It will the go to for me from now and on. The entire sales team is very professional and attentive, willing to pitch in. They are a team. Exceptional experience! More

The staff in the service department is friendly and welcoming. Scheduling service was easy and Justin kept me informed through the whole process. welcoming. Scheduling service was easy and Justin kept me informed through the whole process. More

They were super helpful, and made the buying process extremely easy and quick, will definitely shop there again! extremely easy and quick, will definitely shop there again! More