Banks Chevrolet Cadillac Buick GMC
Concord, NH
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The team at Banks Chevrolet is always one of the nicest and easiest groups to work with. One of my favorite things is they don’t try to oversell you. They give you the service you’re there for, may tell yo and easiest groups to work with. One of my favorite things is they don’t try to oversell you. They give you the service you’re there for, may tell you some other things that might need work but they don’t pressure you! For example, I was there recently for an inspection. They showed me my dust cabin filter which was pretty dirty. Told me I would still pass inspection, but IF I WANTED THEM TO, they could change it and he gave me the price upfront. No surprises. From buying my first ever car from Seth in 2023 to all of my routine services and inspections, Banks has been the place to go and I will continue to go! More
Banks has great customer service the gentlemen in the maintenance area were friendly and kind when my clueless self needed more explanation about my car- I also LOVE the kids room in the waiting area, ma maintenance area were friendly and kind when my clueless self needed more explanation about my car- I also LOVE the kids room in the waiting area, made it so much easier to be there with my 3 young children. More
10/11/2024 I rook by Buick Tour X into Banks' Basic Service on 10/9. Upon arrival i was told it would be a 3 hour wait. No problem; i came prepared with my lap top and had plenty to do in that period Service on 10/9. Upon arrival i was told it would be a 3 hour wait. No problem; i came prepared with my lap top and had plenty to do in that period of time. At the desk I was informed that I had rewards points which would help cover the cost of oil change, tire rotation etc. + I had 5 coupons from previous oil change services. Technician identified dirty cabin filter and recommended change which would be done immediately. All was completed sooner than I expected for a reasonable charge. + car was washed! Great service - thank you, More
Banks is professional in all aspects. They're upfront about repair costs and communicate well while waiting. The cafe was unavailable during my last visit. When I asked an employee about They're upfront about repair costs and communicate well while waiting. The cafe was unavailable during my last visit. When I asked an employee about a vending machine she escorted me to an employee area so I could purchase a soda. Car is returned washed and vacuumed. More
Very kind and friendly staff. Helped me with all my needs. Took care of all the problems I had in an efficient manner. Would recommend them to anyone. Helped me with all my needs. Took care of all the problems I had in an efficient manner. Would recommend them to anyone. More