Banks Chevrolet Cadillac Buick GMC

My saleswomen was friendly, efficient and very patient. She took the time to show me all the cars I was interested in and was very knowledgeable on all the makes and models I test drove. Excellent customer She took the time to show me all the cars I was interested in and was very knowledgeable on all the makes and models I test drove. Excellent customer service from every member of the Bank’s team! More

Our salesman was nick Gagnon. very professional ,not overbearing like many other salesman and was very accommodating to us .we were not sure on whether we were buying or not so he very professional ,not overbearing like many other salesman and was very accommodating to us .we were not sure on whether we were buying or not so he gave us time and space . We went home and called him on phone and he went over options then financial person got in touch with us over phone and the deal was complete! Banks is definitely the place to go! They have quite a variety and are willing to work with you on your terms!great job Banks!! More

Our salesman, Steve Benson, made our purchase easy with no pressure. Drove away with our new vehicle on the same day! Great service and no pressure. no pressure. Drove away with our new vehicle on the same day! Great service and no pressure. More

I brought my 2022 GMC Sierra 2500 Denali diesel (purchased at Banks in September 2021) for an oil/filter change, tire rotation and state inspection. The process was friendly and efficient. I was i (purchased at Banks in September 2021) for an oil/filter change, tire rotation and state inspection. The process was friendly and efficient. I was in and out in under 90 minutes and the waiting area is a comfortable spot to read, use wifi, watch TV etc. Very pleased with this service experience. More

First it took several weeks before I could get an appointment to repair my vehicle. When I first contacted them about my catalytic converter they took my information and said that as soon as someon appointment to repair my vehicle. When I first contacted them about my catalytic converter they took my information and said that as soon as someone in service was available they would contact me to set up an appointment. (By text messages) That was about 10:30 AM, at approximately 5:30 PM I sent another text asking if it was a very busy day because I was still waiting for someone from service to contact me. Shortly after I received a text response saying that they wanted to set up an appointment to repair the factory airbag recall (for well over a year), then they wanted me to bring it back in a couple of days so they could look at my catalytic converter, my state inspection failed because of it. I told them that I didn't want to be without my truck for 2 days. So they told me that they would order the parts and call with a new appointment. When I finally got an appointment I told them I would drop my truck the night before and they could have it for the day. I also asked that they do an oil change at the same time. They said they could and asked if I wanted the tires rotated as well. I said that I did. When I dropped the truck off the night before I went over everything that they were going to do and asked if it would be ready the next day. I was told that it should be, The next afternoon I received a call informing me that they ran into some time issues and were unable to complete the job, and asked if they could keep it overnight so they could finish the next day. I didn’t feel like I had any choice if I wanted it completed and didn’t have to make another appointment, so I agreed. I got a call the next day around noon time telling me that it was completed. They told me that they had to put the catalytic converter under pressure to see the split seam. They replaced it. I asked about the oil change and tire rotation which I was told had also been completed. I then inquired as to how late they were open because I couldn’t get there until after I got out of work and managed to get a ride. I picked up my truck before closing, paid my bill, and waited for my truck to be brought around. When I got in my truck I noticed that some things were out of place. It appeared that my truck had been gone through. Thing were moved that the only way they would move was if it was deliberate. I then questioned if my tires were even rotated, I have 1 tire that I have to add air to it every several days, and I knew which tire it was. I looked at the air pressure of all the tires and noticed that they had filled all the tires with the proper air pressure. A few days later I noticed that the tire I had to add air to was the same place it was before I had them rotated. Every time prior to this the only service I had performed were oil changes and 1 other recall, but never left my truck overnight for service. Not sure I will ever again. I have not noticed anything missing from my truck, but it was definitely rummaged through, which upset me the most and greatly reduced my faith in Bank’s. More

Once again an easy buying process. Wasn't my first new truck from Banks and won't be my last. Wasn't my first new truck from Banks and won't be my last. More

Was in for service. Everything went great. Was out of there earlier than expected, which was nice. Everything went great. Was out of there earlier than expected, which was nice. More

Banks Dealership and Brennan were amazing to work with! They made buying a car so easy and stress free. All my questions were answered completely. I was amazed how efficient and what excellent service I go They made buying a car so easy and stress free. All my questions were answered completely. I was amazed how efficient and what excellent service I got. They are so friendly. I will be purchasing any future cars from them. What a great selection too. More

Always top notch service at Banks. Love the shuttle service they provide while servicing your vehicle. Love the shuttle service they provide while servicing your vehicle. More

Banks staff was organized, professional & courteous- I would have bought two vehicles if they would have offered would have bought two vehicles if they would have offered More