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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,826 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,826 reviews

November 10, 2022

I was very pleased with the service team. They are always professional and helpful. They told me ahead how long it was going to take because they were crazy busy. The n they still got me do More

by Rlwms55
Recommend Dealer
Yes
Employees Worked With
I can’t remember his name but it was in the oil change area
Nov 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the great review about your service visit with us! We are delighted to hear that you were pleased with your experience. Please let us know if there's anything else we can do for you!

November 09, 2022

I worked with Nick Gagnon, and Sal was the Sales manager. Both of them were very nice and professional. As a younger woman I felt like I was going to be taken advantage of in some way but neither of them mad More

by Amandavass923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gagnon
Nov 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the great review, Amanda! We will pass along your compliments to Nick and Sal. They will be so glad to hear that you enjoyed your sales experience. Thank you for choosing us and enjoy your new car!

November 08, 2022

Very smooth transaction! Salesperson Tim K was very professional and hit the mark on his first go on finding the right vehicle. Amazing dealership. More

by kennethjallenjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim K
Nov 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review, Kenneth! We're always glad to hear from our happy customers. Come see us again soon!

November 07, 2022

This is the third vehicle we have purchased through Banks. We have always worked with Mike Tierney and I think our history of purchases proves that we couldn't be happier. Mike is always very persona More

by amylchasse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tierney
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear! Thank you for the great review and your kind words about Mike. We will pass along your compliments to him. Please don't hesitate to reach out if there's anything else we can do for you!

November 07, 2022

Banks is professional, efficient and easy to work with from start to finish! No sales pressure or run around, everyone I dealt with followed up on calls and questions. Kris did a great job assisting with More

by scg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris, Kendall, Otto
Nov 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your positive experience! We will pass along your compliments to Kris and the rest of our team. Thank you for choosing Banks Chevrolet-Cadillac! Come see us again soon!

November 07, 2022

I had a great experience at Banks! ! Steven Benson made this one of the easiest car buying experiences you could ask for!!! I have already recommend Banks to many of my friends because More

by Mcregg5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Benson
Nov 16, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, that's great to hear! Thank you for sharing your awesome purchase experience. We are honored to be chosen for your new car and we're here for you if there's anything else you need.

November 06, 2022

Very professional and efficient. They ordered parts and as promised called me when the parts came in and set up an appointment just a few days after the parts arrived. Everything wen More

by DN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Bourque
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, that's great to hear! We are so glad to hear that we made your experience such a great one. We are proud to be entrusted with your service and hope to see you again soon.

November 06, 2022

Stellar sales staff zero pressure tactics. Large inventory of trucks across wide price ranges. Highly recommend this dealership for all your truck purchases. More

by j.l.christian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick gagnon
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the 5 stars and your recommendation! We are proud to have provided you with such an excellent purchase experience. Thank you for choosing us and enjoy your new Chevy!

November 05, 2022

I purchased my car from Banks over a year ago and the people and the service from Day 1 has been amazing!! Everyone is positive and friendly, they always make sure you know everything that is going on, More

by ajc6440
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

It's experiences like yours that really keep us motivated! Thank you so much for sharing it with us. We value your business and your continued loyalty. Please don't hesitate to reach out if there's anything else we can do for you!

November 05, 2022

Jasmine helped us at Banks. We had gone in a month or so prior and it didn’t work out and she wasn’t pushy at all. We went back and I asked for her and I finally have the car I More

by Ctremblay1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine
Nov 14, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback! Jasmine is a valued member of our team and will be so glad to hear that you were pleased with your experiences with her. Thank you for choosing Banks Chevrolet-Cadillac. Enjoy your new car!

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