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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,827 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,827 reviews

January 10, 2023

Jordan Cote has helped us with the purchase of our last 3 trucks. He gives exceptional customer service. We will keep coming back. More

by Deb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Cote
Jan 12, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the positive feedback, Deb! We will be glad to pass along your compliments to Jordan. We value your business and your continued loyalty and we hope to see you again soon!

January 09, 2023

My new Tahoe came with wheel locks and no key, after two weeks and an angry call to the salesman they came to my house and got and removed the wheel locks. They also told me that an owners manual wasn't ava More

by ballatara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Banks Chevrolet
Mar 01, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We regret to hear that you were disappointed with your experience. We would be happy to talk with you further if you have any additional details to share with us. Please give us a call at (844) 827-2977 at your availability in order to further discuss this issue. We appreciate your feedback and hope to offer you a 5-star experience in the future.

January 07, 2023

This was the second vehicle I have purchased from Banks and both times went very well. Everyone was nice and easy to work with. I would go back here again. More

by mcss0484
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hanna
Jan 10, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your kind words and the 5-star review! We're so happy to hear how pleased you have been with your experiences with us. We sincerely value your business and your continued loyalty. Come see us again soon!

January 06, 2023

Outstanding customer service. Feels like family. I had a few questions after bringing vehicle home and Alex was available every time I called to answer them. More

by waynejessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thibodeau
Jan 10, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we strive for! Thank you for letting us know how we're doing. We're so proud to have provided you with an excellent sales experience. Thank you for choosing us, please let us know if there's anything else we can do for you!

January 06, 2023

awesome salesman Kevin Mathis sold us a 2023 chevy silverado. He is very professional , friendly and great to deal with. He made buying a new vehicle a breeze. When you call him he will immediately More

by truck review
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mathis
Jan 10, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's great to hear! Thank you for sharing your sales experience with us. We will pass along your compliments to Kevin and the rest of our team. Thank you for choosing Banks Chevrolet-Cadillac. Enjoy your new Silverado!

January 03, 2023

Pretty smooth process and when I had a minor issue, a sales manager helped to resolve it. More

by Scherlihy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott and Sal
Jan 10, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience! We're glad our team was able to help you out. Please don't hesitate to reach out if there's anything else we can do for you. Enjoy your new Chevy!

January 02, 2023

Very friendly and professional service I never felt any pressure to buy a vehicle and was satisfied with the purchase More

by Fourcostas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Scott
Jan 06, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's great to hear! Thank you for letting us know how we're doing. We're so glad to have provided you with an excellent purchase experience. Thank you for choosing Banks Chevrolet-Cadillac. Please let us know if there's anything else can do for you!

January 01, 2023

Outstanding & friendly service and the atmosphere is relaxed and very welcoming. I will be going to Banks Chevrolet for all of my car’s maintenance needs for life. More

by Patrick from Hooksett area
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
I have a bad memory.
Jan 06, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Wow, thank you so much for the great review! We love hearing from our happy customers. Thank you for choosing Banks Chevrolet-Cadillac. We look forward to helping you with all your future car and service needs!

December 29, 2022

The experience in this transaction was great. Thank you. I would recommend them to others in the market. More

by tgolberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth McCuster
Dec 30, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the 5-star review! We're delighted to hear that our team helped make your purchase experience such an enjoyable one. We hope you love your new Chevy. Thank you for choosing Banks Chevrolet-Cadillac. Come see us again soon!

December 28, 2022

Salesman called me on Friday to say the Tahoe would be there on Saturday, I could pickup Monday. When I called on Monday he told me they where going to pick it up now. On Tuesday he told me the Tahoe woul More

by ballatara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Duncan McNaughton
Dec 30, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Hello, thank you for taking the time to share your feedback with us. We're disappointed to hear about your experience and we can understand your frustration. Rest assured, providing top quality service is our #1 priority and this is not the norm for a visit with us. We'd appreciate the chance to speak with you to discuss your visit in further detail. Please reach out to us at (844) 827-2977 at your convenience to speak with a manager. Your business means a lot to us and we look forward to speaking with you soon. Happy New Year!

Dec 31, 2022 -

ballatara responded

If this # goes to Bank's Chevrolet as implied then they have my phone #"s on file and should know how to use them if they wanted to.

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