
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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My new Tahoe came with wheel locks and no key, after two weeks and an angry call to the salesman they came to my house and got and removed the wheel locks. They also told me that an owners manual wasn't ava weeks and an angry call to the salesman they came to my house and got and removed the wheel locks. They also told me that an owners manual wasn't available for it which I think is a bunch of crap. More
This was the second vehicle I have purchased from Banks and both times went very well. Everyone was nice and easy to work with. I would go back here again. and both times went very well. Everyone was nice and easy to work with. I would go back here again. More
Outstanding customer service. Feels like family. I had a few questions after bringing vehicle home and Alex was available every time I called to answer them. Feels like family. I had a few questions after bringing vehicle home and Alex was available every time I called to answer them. More
awesome salesman Kevin Mathis sold us a 2023 chevy silverado. He is very professional , friendly and great to deal with. He made buying a new vehicle a breeze. When you call him he will immediately silverado. He is very professional , friendly and great to deal with. He made buying a new vehicle a breeze. When you call him he will immediately call you back if he's currently busy. More
Outstanding & friendly service and the atmosphere is relaxed and very welcoming. I will be going to Banks Chevrolet for all of my car’s maintenance needs for life. relaxed and very welcoming. I will be going to Banks Chevrolet for all of my car’s maintenance needs for life. More
Salesman called me on Friday to say the Tahoe would be there on Saturday, I could pickup Monday. When I called on Monday he told me they where going to pick it up now. On Tuesday he told me the Tahoe woul there on Saturday, I could pickup Monday. When I called on Monday he told me they where going to pick it up now. On Tuesday he told me the Tahoe would be ready at 1:30. I was there at 1:30, at 1:45 he brought Tahoe around front, the mud flaps, rain deflectors and floor matts where not installed yet, he said about an hour. We left at 5:00 with the Tahoe and when we got home we found that there was no owners manual and whoever at your garage installed the mud flaps didn't put the key to the wheel locks back in the Tahoe after installing the mud flaps. To say the least I was very unhappy with both Bank's lack of quality control and there speed in the garage. Looking around Bank's appeared to be high quality dealership, I'd have to say looks are deceiving. More