
Banks Chevrolet Cadillac Buick GMC
Concord, NH
Filter Reviews by Keyword
By Type
Showing 1,826 reviews
Good communication. Very friendly and knowledgeable staff. New vehicle purchasing experience was made very easy by banks, and they will call with any issues. Very friendly and knowledgeable staff. New vehicle purchasing experience was made very easy by banks, and they will call with any issues. More
Just bought my second GMC truck. ..last time was a 1500 and this time was a '22 Canyon. Worked with Hanna to find the truck I wanted. She was great and very knowledgeable about the t ..last time was a 1500 and this time was a '22 Canyon. Worked with Hanna to find the truck I wanted. She was great and very knowledgeable about the trucks. I compared Canyons and Colorados side by side and went with the GMC. Buying was a very easy and uncomplicated event! I picked the truck up three days after I bought it...gave them time to spray in a bed liner. The Service Department at Banks is second to none! More
Service department is way understaffed. Took three trips to make the necessary repairs to correct a relatively minor issue. Seems like they don't have enough techs to do the work. At lea Took three trips to make the necessary repairs to correct a relatively minor issue. Seems like they don't have enough techs to do the work. At least they FINALLY diagnosed and corrected the issues Still have NEVER been offered a courtesy ride to or from the dealership. More
Banks ordered a new Silverado for me. They advised me on options that would best work for my use of this vehicle. Extremely happy with this purchase. Friendly staff. Nice looking show They advised me on options that would best work for my use of this vehicle. Extremely happy with this purchase. Friendly staff. Nice looking show room. Excellent experience picking up the vehicle. Thanks More
Excellent service. My son and myself, was impressed with our sales person, Andrew. We had been searching for a new service truck for our Plumbing and Heating business. My son and myself, was impressed with our sales person, Andrew. We had been searching for a new service truck for our Plumbing and Heating business. He is great to deal with and did save us some money. Thats not a easy thing to do these days. He is very knowledgeable with commercial vehicles. We would definitely go back to Banks again to purchase another vehicle and ask for Andrew. More
Service department is so understaffed with mechanics that they can't even service a vehicle for days! Plenty of salespeople and service writers but always have to schedule an appointment for service then wa they can't even service a vehicle for days! Plenty of salespeople and service writers but always have to schedule an appointment for service then wait for that day to arrive. And at no time have I ever been offered a courtesy ride home. I always have to arrange my own transportation. Apparently courtesy rides are only done at their convenience and not the customer's. More