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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,764 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,764 reviews

March 17, 2023

I recently made the switch to Banks from another local dealer. 100% positive experience. From start to finish Jeff LaValley made purchasing my new car effortless and straightforward, making sure my needs More

by S_Raby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff LaValley
Mar 21, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you! We appreciate you for recommending us, and we're glad to hear that Jeff was such a great help during your visit. Congratulations on your purchase, and if anything additional comes up, please feel free to contact us - we'd be happy to help!

March 15, 2023

Very pleased with the service we received from Banks GMC. Jake was a pleasure to work with and he made sure we were taken care of. More

by StevieMcD
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 16, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We are happy to hear our team could help you out! Thanks for choosing Banks Auto! We hope to be of service to you again in the future.

March 14, 2023

Best deal! Best service and sales! Keith Mello is a great salesman to work with! Heather in finance also a great help! Definitely recommend! They helped me o More

by Okbybye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather, Keith Mello
Mar 16, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to leave this review! We appreciate your feedback and look forward to your next visit.

March 13, 2023

First time having new truck serviced under warenty initial 5,000 mile checkup. Everything went exactly as I told with no games or up sells, unlike anyother dealership experience I've had. Every Ban's More

by dlscffrench
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agent
Mar 14, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the great review! We are dedicated to 100% transparency with all our customers and we're delighted to hear how pleased you were with your experience. Thank you for choosing Banks Chevrolet-Cadillac. Come see us again soon!

March 04, 2023

It was my first time ever buying a car, and I was nervous and had a lot of things I didn't know. Everyone I worked with during the process was super helpful, responsive, knowledgeable, and took time to expla More

by Alex L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Dawson, Dan Gelvin, Jordan Cote
Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us a glowing review about your car-buying experience at Banks Chevrolet-Cadillac! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business, Alex, and we hope to take care of any of your future car needs!

March 04, 2023

Banks is great, Linda is my go to person. She's knowledgeable, kind and always keeps you informed. More

by debgragg63
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Linda F
Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your kind words! We pride ourselves on customer service, and it's nice to know we have delivered. If you have any further automotive needs please let us know!

March 04, 2023

Outstanding dealership with excellent service. Their customer service individuals are knowledgeable, extremely helpful, and very personable. Always satisfied here. Beverly More

by ducknh
Recommend Dealer
Yes
Employees Worked With
Basic Care employee (? Marc)
Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to let us know how we are doing, Beverly! We are delighted to hear that you had such a great service experience! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

March 03, 2023

Have all my service performed at Banks. I drive over an hour and a half to get there because I am very pleased with the service performed. More

by bebner4292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I don't have a name.
Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout-out! Feel free to stop back in if there's ever anything else you need from us!

March 03, 2023

Service with Banks has always been a pleasure. very comfortable waiting area and friendly staff...plus my truck always comes out of there clean & neat! More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Banks Chevrolet-Cadillac. Have a fantastic day, Tammy!

March 03, 2023

Amazing. Very professional, courteous and knowledgeable. We'll stocked with vehicles too. Very pleased with the whole process. Excellent salesman too, Kyle wa More

by eisenburg60
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Richard
Mar 07, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to provide this valued feedback of your visit with us! Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us at Banks Chevrolet-Cadillac for any future vehicle questions or services.

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