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Banks Chevrolet Cadillac Buick GMC
Concord, NH
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After 247,000 miles on my 2014 Chevrolet Equinox I was suddenly thrust into the new car market. I had done a considerable amount of online shopping at home and narrowed my choices for a replacement down t suddenly thrust into the new car market. I had done a considerable amount of online shopping at home and narrowed my choices for a replacement down to the Blazer and Equinox. I reached out to two dealerships (Banks being one) and after talking to Cindy over the phone, I was excited to go see the two cars they had on the lot that matched what I was looking for. I was paired up with Alex and he showed me both cars, and after test driving both cars, I came to the decision to purchase the Blazer. I waited about a month to write this review, because I wanted to really think about the decision, and I could not be happier. Surprisingly the car is more fuel efficient than I thought, and it's not even close to being fully broke in. I can honestly say that I am very likely to purchase my next car at Banks and work with Alex again. More
Joke's on me for bringing a Jeep to a Chevy dealer for an inspection sticker, but I figured they could handle a basic state inspection. They told me the parking brake wouldn't hold and that was the only thin inspection sticker, but I figured they could handle a basic state inspection. They told me the parking brake wouldn't hold and that was the only thing it failed. I had to bring it in again for them to diagnose what was actually wrong with the parking brake - just a diagnostic visit, not to actually fix it. That would be another visit. I was told that the parking brake shoe was likely worn so it needed to be replaced. Before agreeing to a $450 parts & labor visit, I took it to a local mechanic. He found that the parking brake cable was never properly connected from the factory to begin with (but thanks for those previous inspection stickers, Banks...) so of course it wouldn't hold. He also found my rear tires and rear brakes shouldn't have passed inspection. Great work, Banks. Stellar inspection. More
I had a great experience in dealing with Banks Chevrolet. The sales people were not pushing deals, they gave us a good trade on on our vehicle and answered any questions we had. We are very happy with our The sales people were not pushing deals, they gave us a good trade on on our vehicle and answered any questions we had. We are very happy with our new vehicle and the service we receive from the dealership. More
Our sales associate Tanner was fantastic! From the moment he met us at the door until we left a few hours later with my new Blazer he gave us exceptional service. Communication of the process From the moment he met us at the door until we left a few hours later with my new Blazer he gave us exceptional service. Communication of the process was spot on. His willingness to help me get into my new car without any delay or concerns was the best service I've ever had. More
Went for an oil change and state inspection, out the door in 2 hours. Plus free car wash and vacuum, can't beat that! I'll be coming back again most definitely! in 2 hours. Plus free car wash and vacuum, can't beat that! I'll be coming back again most definitely! More
I stopped at Banks for an oil change, expecting a two hour+ wait. Two and a half hours later I was on my way with an oil change, a state inspection and a clean car. Well worth the wait. hour+ wait. Two and a half hours later I was on my way with an oil change, a state inspection and a clean car. Well worth the wait. More
Very easy to deal with and very customer friendly. I was able to trade in a vehicle I had for less than a year and drive away with my new one in the same day. I was able to trade in a vehicle I had for less than a year and drive away with my new one in the same day. More