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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,764 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,764 reviews

March 25, 2023

After 247,000 miles on my 2014 Chevrolet Equinox I was suddenly thrust into the new car market. I had done a considerable amount of online shopping at home and narrowed my choices for a replacement down t More

by smcarroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thibodeau
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us a glowing review about your car-buying experience at Banks Chevrolet-Cadillac! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business, and we hope to take care of any of your future car needs!

March 23, 2023

Banks has the best employees, they are always there to answer questions, offer assistance, friendly and professional. More

by Jessica L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I, don’t, remember
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Jessica, thank you for the five-star review! We're so glad that you enjoyed your time with us at Banks Chevrolet-Cadillac, and we look forward to serving you again in the future!

March 23, 2023

Joke's on me for bringing a Jeep to a Chevy dealer for an inspection sticker, but I figured they could handle a basic state inspection. They told me the parking brake wouldn't hold and that was the only thin More

by 603driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your feedback with us. We're saddened to hear that you were displeased with your service experience. We would like to discuss this matter with you and reach a resolution. Please call us at your earliest convenience at 844-827-2977 and ask to speak to a manager. We look forward to hearing from you soon.

March 21, 2023

I had a great experience in dealing with Banks Chevrolet. The sales people were not pushing deals, they gave us a good trade on on our vehicle and answered any questions we had. We are very happy with our More

by sralls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth McCusker
Mar 21, 2023 -

sralls responded

The sales person (Seth McCusker) was courteous and very helpful with our purchase. We are very happy with our new vehicle. I would highly recommend Banks Chevrolet to my family and friends anytime!

March 21, 2023

Our sales associate Tanner was fantastic! From the moment he met us at the door until we left a few hours later with my new Blazer he gave us exceptional service. Communication of the process More

by oldprov2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 21, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your review! We're happy to hear that Tanner was able to walk you through the purchase process. Congratulations on your new Blazer, and we look forward to your next visit!

March 21, 2023

Our Sales Associate Mike Vaillancourt was amazing! And got us a awesome deal with the time frame we had. In and out with no problems! More

by Zach Stfrancis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Vaillancourt
Mar 21, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's great to hear, Zach! Thank you for reviewing us, and we hope to see you again!

March 21, 2023

Could not have been a better experience. They have more vehicles than you could possibly imagine. More

by Hound1959
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmine
Mar 23, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the kind words! If there's anything else we can help with, please feel free to contact us!

March 20, 2023

Went for an oil change and state inspection, out the door in 2 hours. Plus free car wash and vacuum, can't beat that! I'll be coming back again most definitely! More

by Chefbrad7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 21, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing about your experience with us! We hope to see you again!

March 19, 2023

I stopped at Banks for an oil change, expecting a two hour+ wait. Two and a half hours later I was on my way with an oil change, a state inspection and a clean car. Well worth the wait. More

by jeffquigley64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Mar 21, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for sharing your experience! We're happy to hear about your satisfaction with our service. If there's anything else we could help with, please feel free to contact us!

March 18, 2023

Very easy to deal with and very customer friendly. I was able to trade in a vehicle I had for less than a year and drive away with my new one in the same day. More

by Lpreve66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Mathis
Mar 21, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the compliments! Congratulations on your purchase, and we look forward to seeing you again!

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