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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,824 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,824 reviews

May 20, 2023

Good experience buying from banks. very happy with my vehicle. Nick Hanna was very nice to deal with my purchase. More

by ehodge1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hanna
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for your feedback! It's great to hear that you were provided with an excellent experience by our sales team! Please let us know if there is anything else we can do for you. Thanks again!

May 20, 2023

I live in Midcoast Maine. Banks had the truck I wanted at a reasonable price. Brennan Haywood and I worked out an acceptable deal/Trade for my Tahoe over the phone and Troy De More

by Fredo1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Demers, Brennan Haywood, Scott Janelle
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share about your great buying experience with the Banks Chevrolet-Cadillac team! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad we could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

May 17, 2023

It was a great experience in every way. The sales guy Andrew was helpful and not pushy. He helped a lot to get me into the truck I wanted at a price I could afford. First time I enjoyed buy More

by sdothollis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Dratch
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your recommendation and kind words about Andrew! We appreciate you taking the time to share your positive feedback. Let us know how we can help with any future car or service needs you may have.

May 17, 2023

My truck was serviced with timely expertise, and at a very decent price. It was done faster than I expected and at a lower cost than what I expected. Linda Manning in service is a wonderful professional More

by fjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Mannin
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

May 16, 2023

I've purchased quite-a-few new vehicles from various dealerships and have had good and bad experiences. My purchase experience with Banks was by far superior to any other. From sales to financing, Banks More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear, Lou! Thank you for choosing Banks Chevrolet-Cadillac to purchase your new GMC. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying that new vehicle!

May 14, 2023

Great car & truck dealership. I have always had great dealings with the people at Banks Chevy. I have also bought my last 4 cars from Mike Vallencourt. He is an asset to there sal More

by nhnomar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to tell us how we are doing! Mike will be happy to hear that he was very helpful in your car-buying experience. Thank you for your business and we hope to take care of any of your future car needs!

May 09, 2023

We had a great experience working with Troy at Banks Chevrolet. We would highly recommend them as a reputable, hard-working dealership. More

by CATHMARRONE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your kind words about Troy. We’re glad he could help provide an enjoyable purchasing experience for you. Please let us know how we can help again in the future, and enjoy your new GMC!

May 09, 2023

Have a 1988 corvette, needed a new fuel pump. Was there for 3 months and we did everything except that took it to my vette guy and it was done the next day and fixed. They replaced the trans out More

by asmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mercer
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your feedback. Our goal is 100% customer satisfaction and we are disappointed that we have not succeeded for you. please call us at 844-827-2977 at your earliest convenience and ask to speak to a manager. We look forward to resolving this issue with you.

May 08, 2023

2nd service appointment with this vehicle. This dealership all around has an outstanding customer experience. Best communication and knowlegeable staff I've ever experienced (and I have many More

by earthdogmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, service advisor and sorry I do not remember the names of the Shop foeman, cashier counter staff. Also an honorable mention to the lovely woman who shuttled me too and from Enterprise rentL. She is Fantastic!!
May 08, 2023

Troy Demers was a complete pleasure to work with! We highly recommend Banks and Troy! From the minute we walked in the door until we drove off in our new car our experience was professional and pleas More

by bailey165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Demers
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