Back

Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,764 Reviews

137 Manchester Street

Concord, NH

03301

Directions

By Type

Showing 1,764 reviews

April 01, 2023

Excellent service! The service department quickly identified and resolved my issue! It was a great experience. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Matt Bourque
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the glowing review, Brian! We do very much aim to have a warm and friendly environment here at Banks Chevrolet-Cadillac - we're glad you appreciate that. We're looking forward to your next visit!

March 31, 2023

This was the first time visiting this dealership. My wife and I were very pleased as to just how big this place was. We were looking for a 2023 Equinox RS in blue glow. Just our luck they had one al More

by Woolie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazmine
Mar 31, 2023 -

Woolie responded

Sounds good to me.

March 30, 2023

Not the best , not the worst . I like their service department but the car wash guys are not good More

by jsanborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your experience with us. We are disappointed to hear that you were not 100% satisfied with your service visit. If you would like to discuss your concerns further, please call us at (844) 827-2977 and ask to speak to a manager. Thank you again for your feedback and we look forward to hearing from you.

March 30, 2023

Banks made buying truck easy &pleasant. BONUS*accompanying services provided w/smiles! I Highly recommend! More

by Heatherevalani
Recommend Dealer
Yes
Employees Worked With
Andy Thornton
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for truck shopping with us, Heather! We're so glad to hear that you received 5-star customer care during the sales process here, and we want you to know that we are here to assist however we can if you need anything else. Have a fantastic day!

March 29, 2023

I recently brought my vehicle in for an oil change. The staff was very friendly, their waiting room is very comfortable and they even have a cafeteria area. I was out in about 2 hours (you cannot mak More

by telegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. They will appreciate the shout-out! Feel free to stop back in if there's ever anything else you need from us!

March 29, 2023

was as easy as 1-2-3 drive in, give your name and reason your there and drive out. This was for a recall on headlights. More

by nanashiek
Recommend Dealer
Yes
Employees Worked With
not sure who worked on my car
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing us for your service needs and we hope to work with you again next time.

March 29, 2023

This was the easiest car purchase ever. It was a great experience, everyone was very friendly and we were in and out in just a few hours. I definitely recommend Banks in Concord NH! More

by dmorgan73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristopher Dumont
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for. Thank you for trusting us with this process!

March 27, 2023

This is a good dealership. Always nice and good service. I’m giving 4 stars coz I wanted to buy snow tires and they never called me back. Good in waiting times in gral. More

by Aldo Ruelas Gonzalez
Recommend Dealer
Yes
Employees Worked With
Jane Doe
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your feedback, Aldo. We are disappointed to hear that you were not entirely satisfied with our service department. Please give us a call at (844) 827-2977 if you would like to discuss this further. Thank you again for letting us know how we're doing. Have a great day!

March 27, 2023

It was a great experience and my sales person was very helpful and knowledgeable. Will definitely buy a vehicle from here again. More

by Richardsonrocko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna McNeil
Mar 31, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to provide this valuable feedback of your visit with us. Congratulations on your new vehicle, and we hope you continue to enjoy it. Please feel free to reach out to us for any future vehicle questions or services.

March 26, 2023

It was so great working with our salesperson Tim K. He was knowledgeable and helpful and made the whole process enjoyable. More

by mitchell h dingee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim K
Mar 27, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We're happy that we could help you find the perfect car that fits your needs at Banks Chevrolet-Cadillac. Congratulations on your new vehicle, Mitchell, and we look forward to doing business with you again!

...
63
...