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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,760 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,760 reviews

April 10, 2023

From the time I walked into the dealership my salesman, Andrew Dratch was a pleasure to do business with. I would highly recommend him and the dealership. I enjoyed the whole experience. More

by mark.allen.koch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Dratch
April 08, 2023

I’ve worked with Kris at banks auto for a few years now and have never walked away not feeling happy with my purchase. He has been considerate, Knowledgeable and helpful. I trust his opinion. I look forwar More

by S.Gwen
Recommend Dealer
Yes
Employees Worked With
Kris D
April 08, 2023

I was treated with respect and professional sales care. Hanna was highly knowledgeable.on the vehicle that I purchased. Thank you, Arthur More

by Art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hanna
April 08, 2023

i never had a problem with banks service center i usually go to banks and manchester GMC More

by Gail J Gagnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE MEN DONT REMEMBER NAMES
April 07, 2023

I was lucky enough to get Jeff as my sales man. He made this the easiest quickest buying experience I have ever had. He was very thorough and went over everything and layed out all my options. Ever More

by Msmith629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
April 07, 2023

As always, great service. Great communication. They kept me informed during the service and we'll priced. Great environment while waiting for car very comfortable. More

by Clyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Gard
April 05, 2023

I had a great experience going through Banks. They are fast and got my car in and out as I am usually quite busy, and their prices are better than most. They do a great job cleaning and servicing More

by kinsleigh442017
Recommend Dealer
Yes
Employees Worked With
Garrett Gagnon
April 05, 2023

Service is Excellent as always. Great staff. Not to mention great food...makes waiting more enjoyable. More

by lowellahart
Recommend Dealer
Yes
Employees Worked With
Service Team
April 04, 2023

From the moment we walked in we felt like we mattered to the staff. Jasmine was phenomenal! She explained in detail any question we had. We never felt rushed or pressured. She even said to contact her (afte More

by Debra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine Zachos
April 03, 2023

Service is excellent as always, sales experience the same day (looking to trade in toward a CPO vehicle) was not so good. Would not negotiate on my vehicle which they said they really wanted and held firm o More

by Doug
Recommend Dealer
Yes
Employees Worked With
Kevin and Ryan
Apr 04, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your feedback, Doug. We strive for 100% customer satisfaction and we are disappointed to hear that we did not achieve that for you. Please call us at (844) 827-2977 and ask for a manager if you would like to discuss this issue further. Thank you again for your feedback and we look forward to hearing from you.

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