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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,760 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,760 reviews

May 16, 2023

I've purchased quite-a-few new vehicles from various dealerships and have had good and bad experiences. My purchase experience with Banks was by far superior to any other. From sales to financing, Banks More

by Lou
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

That's what we like to hear, Lou! Thank you for choosing Banks Chevrolet-Cadillac to purchase your new GMC. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. We hope you're enjoying that new vehicle!

May 14, 2023

Great car & truck dealership. I have always had great dealings with the people at Banks Chevy. I have also bought my last 4 cars from Mike Vallencourt. He is an asset to there sal More

by nhnomar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to tell us how we are doing! Mike will be happy to hear that he was very helpful in your car-buying experience. Thank you for your business and we hope to take care of any of your future car needs!

May 09, 2023

We had a great experience working with Troy at Banks Chevrolet. We would highly recommend them as a reputable, hard-working dealership. More

by CATHMARRONE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for your kind words about Troy. We’re glad he could help provide an enjoyable purchasing experience for you. Please let us know how we can help again in the future, and enjoy your new GMC!

May 09, 2023

Have a 1988 corvette, needed a new fuel pump. Was there for 3 months and we did everything except that took it to my vette guy and it was done the next day and fixed. They replaced the trans out More

by asmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mercer
May 22, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to share your feedback. Our goal is 100% customer satisfaction and we are disappointed that we have not succeeded for you. please call us at 844-827-2977 at your earliest convenience and ask to speak to a manager. We look forward to resolving this issue with you.

May 08, 2023

2nd service appointment with this vehicle. This dealership all around has an outstanding customer experience. Best communication and knowlegeable staff I've ever experienced (and I have many More

by earthdogmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, service advisor and sorry I do not remember the names of the Shop foeman, cashier counter staff. Also an honorable mention to the lovely woman who shuttled me too and from Enterprise rentL. She is Fantastic!!
May 08, 2023

Troy Demers was a complete pleasure to work with! We highly recommend Banks and Troy! From the minute we walked in the door until we drove off in our new car our experience was professional and pleas More

by bailey165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Demers
May 07, 2023

Bank customer service is absolutely outstanding they make u feel like you belong they and any questions you need answered they will do what ever it takes to answer them. Plus all services get my car vacuumed More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 07, 2023

Excellent service as usual. I always come here for an oil change and tire rotation. A very good staff to deal with. More

by fje99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Labbe
May 05, 2023

It is a pleasure to do business the Banks. Jennifer McConnell is knowledgeable and helpful. More

by jfmljh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mcconnell
May 02, 2023

They give great service and are up front about costs. Their service hours are great for working people. Quality of work is top notch! More

by jlwoodby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
May 23, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for the glowing review! We do very much aim to have a warm and friendly environment here at Banks Chevrolet-Cadillac - we're glad you appreciate that. We're looking forward to your next visit!

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