Banks Chevrolet Cadillac Buick GMC
Concord, NH
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We bought our Sierra 1500 in 2014 and they've been doing all the service since then. People are very helpful. The waiting area is clean and comfortable. all the service since then. People are very helpful. The waiting area is clean and comfortable. More
My recent visit was to purchase a key fob in parts and have it programmed in service. Although a fairly simple process it was done quickly and accurately. have it programmed in service. Although a fairly simple process it was done quickly and accurately. More
This is a first rate dealership has lots of inventory to choose from, if you are looking for a new truck this is the place to come. Be sure to ask for Hanna in sales she will take good care of you. choose from, if you are looking for a new truck this is the place to come. Be sure to ask for Hanna in sales she will take good care of you. More
Went in for an oil change and drove out with a new truck. This is a no pressure dealership and they hep you find the vehicle that you’re looking for. They offered a great trade in price, and their extended This is a no pressure dealership and they hep you find the vehicle that you’re looking for. They offered a great trade in price, and their extended warranty is competitively priced. I would definitely recommend them. More
Scheduled my vehicle for maintenance. Everyone I dealt with was friendly, helpful and professional. I requested the vehicle be done by 2:00 pm and it was ready by 1:30! I also apprecia Everyone I dealt with was friendly, helpful and professional. I requested the vehicle be done by 2:00 pm and it was ready by 1:30! I also appreciate the reminder call the day before my appointment, very helpful. A special shout out to Steve Gard who is always friendly, and helpful with me. More
I brought my 2016 Yukon XL in for some repairs that needed attention. The service manager (Steve) who took care of me was so honest and forthcoming. He noted additional repairs that were needed and g needed attention. The service manager (Steve) who took care of me was so honest and forthcoming. He noted additional repairs that were needed and gave me several options as to the importance of each repair - whether it needed to be fixed urgently or could wait - whether it could be repaired for less money or replaced. (Who gives you the option of saving money, anymore?) In one case, the repair wasn't needed! I also had my car detailed and it looked showroom new when I picked it up! However; the most important thing to me was the personalized communication with my service manager in discussing every option available to me. I've dealt with other dealerships that only communicate via text or email - terrible. I always feel heard and respected at Banks and that the Dealership believes personalized customer relationship is important. Well Done! More
i really enjoy dealing with all the staff at this dealership. everyone is friendly and helpful. my wife is the one who brings the suburban up for service with both of our dogs and the experience is dealership. everyone is friendly and helpful. my wife is the one who brings the suburban up for service with both of our dogs and the experience is always great More
Banks has been my dealer of choice for many years! Steve & Jen our Service Techs are always so great at explaining everything and provide amazing service! Than k you Steve & Jen our Service Techs are always so great at explaining everything and provide amazing service! Than k you More
Went in to get a lube, oil change and filter change, and a state motor vehicle inspection! It didn't take long but we did go to the snack bar and get breakfast sandwiches, and coffee!! Shortly after that a state motor vehicle inspection! It didn't take long but we did go to the snack bar and get breakfast sandwiches, and coffee!! Shortly after that the vehicle was ready and we paid the bill and left!! Great service and customer care!! More