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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,760 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,760 reviews

June 22, 2023

fast and efficient, service team clearly explained the process and helped expedite my visit there. More

by adamlamonica
Recommend Dealer
Yes
Employees Worked With
Mike
June 21, 2023

I was in an accident and my Jeep was totaled. I had my heart set on leaving with a GMC Terrain. Tim worked with me to ensure I got exactly what I wanted. I was so happy with my experience at Bank More

by bgrondin22
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
June 20, 2023

Banks was able to beat the price of a major tire discounter. Overall, I was pleased with the experience More

by larryabriggs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Corey
June 20, 2023

GREAT SERVICE! SERVICE GOT IN AND OUT IN MINIMAL TIME! EVERYTHING WAS COVERED UNDER CERTIFICATION AND DID NOT TRY TO GAUGE OR UPSELL! More

by CGRAND13
Recommend Dealer
Yes
Employees Worked With
SERVICE
June 18, 2023

Matt ensured that my Colorado was repaired in one tenth the time expected! Great job! More

by charleshendren1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt,Stacy
Jun 19, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to leave this review of your recent experience at Banks Chevrolet-Cadillac. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

June 17, 2023

I was in an accident and my car was totaled. I stopped in to see what Banks had available. A friend of mine referred me to them, she's leased several cars there. I talked with Nick Gagnon and h More

by Melissa.turransky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gagon, Heather and Otto
Jun 19, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Melissa, thank you for leaving us this great review! We are delighted to hear you had a great car-buying experience with our team. Please let us know if you need anything else, we're always happy to help!

June 16, 2023

Been a customer of this dealership for many years they never disappoint a service department as I was taking very good care of me. More

by Mlb6621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 19, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Banks Chevrolet-Cadillac for your service needs and we hope to work with you again next time.

June 16, 2023

First time working with Banks Chevrolet. We knew what we wanted and Alex was great to work with. Very friendly and knowledgeable! We drove 40 minutes to go to Banks - it was worth the dri More

by TraceyLamb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thibodeau
Jun 19, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We're happy that we could help you find the perfect car that fits your needs at Banks Chevrolet-Cadillac. Congratulations on your new vehicle and we look forward to doing business with you again!

June 12, 2023

I got to Banks about 7:45 with my truck that had a noise in the drive train, they took it in and checked it out and said it had a bad bearing in the rearend, They took it apart and replaced the bearings in More

by ccantlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
Jun 15, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the kind words! We’re thrilled to hear that you had such a knock-out experience with our service department. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. Feel free to stop back in if there's ever anything else you need from us!

June 12, 2023

Dropped off my truck for a LOF and to diagnose an A/C issue. Was expecting a two day job , but they got it right in and fixed everything perfectly. The entire group at Banks is exceptional!! More

by Lee Corriveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Linn, Steve Gard
Jun 15, 2023 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the five-star review, Lee! Our expert service team strives to get our customers back out on the road as efficiently and painlessly as possible, and we're glad to hear we succeeded. Thanks for choosing Banks Chevrolet-Cadillac for your service needs and we hope to see you back again in the future.

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