Banks Chevrolet Cadillac Buick GMC

I love Banks but I was not happy with our service center liasion, Justin. I was told it would take 1 day and it took a week to complete the repair and he didn't keep me aware of where things stood regardin liasion, Justin. I was told it would take 1 day and it took a week to complete the repair and he didn't keep me aware of where things stood regarding when I would get my car back. Also, his telephone etiquette was terrible. He just says OK and hangs up, not goodbye. I'm not trying to be petty but it just felt rude and unprofessional. More

Jeff was professional, honest and down to earth throughout the entire process. He went above and beyond to make sure I bought the truck I wanted and made the experience seemless. throughout the entire process. He went above and beyond to make sure I bought the truck I wanted and made the experience seemless. More

They were very helpful and they made sure that we were happy when we left. happy when we left. More

Brennan was absolutely fantastic. Not only was he knowledgeable, fast, efficient, respectful etc but it was pouring rain when I showed up and he met me outside with an umbrella, h Not only was he knowledgeable, fast, efficient, respectful etc but it was pouring rain when I showed up and he met me outside with an umbrella, he also pulled my new GMC inside for my review so we didn't get soaked! Would highly recommend!!! Nice work gmc/ Chevy. More

Nice waiting area and washed my truck only bad part was almost 3 hours for a oil change was not fun almost 3 hours for a oil change was not fun More

Banks in Concord NH did an oil change with MULTI-POINT VEHICLE INSPECTION on my vehicle. They washed my vehicle also. All done well and paperwork was clear and informative. Justin T was friendly and strai VEHICLE INSPECTION on my vehicle. They washed my vehicle also. All done well and paperwork was clear and informative. Justin T was friendly and straight forward. The cashiers are deadpan as always, but not unfriendly (this time). She did offer me the the preferred customer card that gives you the 6th oil change free, so it least there was something extra that was communicated. Kind of a snooty vibe here like they are a Mercedes dealership, but not a big deal. Odd setup of maneuvering through moving vehicles to get to my parked vehicle when completed. Very large and comfortable waiting rrom is a plus. Clean restroom is a plus. More

Banks is a well known popular dealership in Concord NH. I find them to be professional, courteous, and good with communicating with the customer. I have been a customer for 15 years and am very satisfied w I find them to be professional, courteous, and good with communicating with the customer. I have been a customer for 15 years and am very satisfied with their operations, from sales to service. More

Everyone there was very nice and pleasant. So easy to test drive the vehicles you want and the sales people work with you to get the price you want. I’m very pleased with their service. So easy to test drive the vehicles you want and the sales people work with you to get the price you want. I’m very pleased with their service. More

We have been customers of Banks for over 20 years, purchasing business vehicles and personal vehicles. They are a first rate dealership - great people, great value and always a pleasant experience! purchasing business vehicles and personal vehicles. They are a first rate dealership - great people, great value and always a pleasant experience! More

I was very happy with my experience at Banks. The salesperson, Hanna was friendly and very patient while assisting me in finding the perfect vehicle. The salesperson, Hanna was friendly and very patient while assisting me in finding the perfect vehicle. More