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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,825 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,826 reviews

October 17, 2023

Our salesman Troy Demers did a great job. He made the sale very efficient and easy. We drove up from south coast of Massachusetts and minimal wait time. Body shop had to do some touch up work More

by neveux91
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Troy Demers
October 16, 2023

My husband and I recently had twins and quickly figured out we needed a larger vehicle. We found a vehicle that interested us on the Banks Chevrolet website, scheduled an appt and the very next day drove o More

by emilygauvin20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris
October 13, 2023

We had a great experience with Jeff LaValley as our Salesperson. He was very helpful and not pushy at all. I would highly recommend buying a new or used vehicle form any salesperson at Banks Chevrolet! More

by yaright989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff LaValley
October 07, 2023

Always helpful and helpful technicians at the desk, and the service is always outstanding! Sales and service are always top notch! More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Marcoux
October 06, 2023

I bought my car from Banks, so was very surprised with the way I was treated. I was on the road Tuesday, October 3 when my engine light came on, and my engine started to lose power. I called Banks and was More

by re_roy22
Recommend Dealer
No
Employees Worked With
No one
October 05, 2023

Customer service was great and the waiting room was very comfortable. It was the most expensive oil change I’ve ever gotten so unfortunately I don’t think I’ll be able to afford to return, but that’s not on More

by morgan_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
October 02, 2023

My 2017 CT6 had a problem with the transmission fluid. Since this was a known problem with this fluid, why does GM wait to address this until the issue arises. The car has been in for all its oil changes More

by kris
Recommend Dealer
Yes
Employees Worked With
Justin Tsantoulis
Oct 03, 2023 -

kris responded

My problem is not with Banks. I have been dealing with them for more than 40 years. I have the upmost respect for them and the employees including Justin, my service adviser this time. They deserve a 5 star. It is with GM, In your eyes, What constitutes the need for a recall? WHO absorbs the cost when the warrantee runs out? How many things are treated this way?

October 02, 2023

Purchased a used Enclave last week from Mike, process was smooth and easy. This is the 4th or 5th vehicle purchased and will purchase again from Banks! More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
September 29, 2023

My truck was towed in with no brakes on sept 17 i could only get appointment for sept 27 they were able to get my truck in on the 22 and i had it back on the 25 was so grateful to Steve and the crew for th More

by dvlboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
September 26, 2023

Bring my truck and suv here for bigger jobs. Never any issues. So far completely honest people unlike other dealers I have been too. The price I have been quoted is the price I've paid. No compl More

by rjsteinhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
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