
Banks Chevrolet Cadillac Buick GMC
Concord, NH
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,897 reviews
What a wonderful place to have your GM vehicle serviced! They took great care of my 21 year old Chevy diesel and treated me with upmost respect. The waiting area and shop are pleasant and very clean and th They took great care of my 21 year old Chevy diesel and treated me with upmost respect. The waiting area and shop are pleasant and very clean and the people are wonderful. I'll be returning here to purchase my next new vehicle! More
A couple of my business partners have bought trucks through Banks, so I decided to give them a shot. The process was outstanding. Outstanding on-site inventory, fair prices and smooth process. Tanner through Banks, so I decided to give them a shot. The process was outstanding. Outstanding on-site inventory, fair prices and smooth process. Tanner was great to deal with. Thank you! More
Banks keeps emailing me for a review so here it is. I went in to pay cash for a $30k vehicle, Hanna McNeil was my salesperson & she was good. I didn’t see any damage to the vehicle the day I looked at I went in to pay cash for a $30k vehicle, Hanna McNeil was my salesperson & she was good. I didn’t see any damage to the vehicle the day I looked at it (I certainly could’ve missed the crack in windshield, but wouldn’t have missed the crack in dashboard. The day we were to pick it up it was sent for “cleaning” before signing the final paperwork I should’ve did a final inspection just like when buying a house, I didn’t! On my drive home I noticed both the windshield & the dashboard crack, I reached out to Hanna immediately, she said she’d talk to manager, 2 days later I was in neighborhood & went in looking for manager, saw Hanna & she said he was out but she’d talk to him. That was days ago! The moral of the story is INSPECT before you sign as Banks won’t stand by their product once you sign “as is” Shame on me… Lesson learned!!! More
First time here for service on my Acadia. Their service department runs like a well-oiled machine. The person who checked me in and helped me during my wait was very nice and accommodating. T Their service department runs like a well-oiled machine. The person who checked me in and helped me during my wait was very nice and accommodating. The waiting area was the most clean and comfortable I have ever been in. The cafe is a great idea. Restrooms were spotless. The only reason I gave them four stars and not five is because I waited three hours for them to find out what the diagnosis was for my car. The parts were not in stock and it will take 7 to 10 days for them to come in so I will need to go back. More
Wonderful experience. Financing complete prior to pickup. Knowledgeable staff, thorough, helpful. Process went very smoothly, and I dealership is very professional. Financing complete prior to pickup. Knowledgeable staff, thorough, helpful. Process went very smoothly, and I dealership is very professional. More
An oil change or two ago I was told that my vehicle was in the lot directly outside but it ended up being behind the building across the street. It was a nice enough day for a stroll, but I wasn’t expectin in the lot directly outside but it ended up being behind the building across the street. It was a nice enough day for a stroll, but I wasn’t expecting to be misled by the folks at the counter. Service is pretty bulletproof. Enjoying the service section. More