Banks Chevrolet Cadillac Buick GMC
Concord, NH
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I went in for my first service. They advertised no appointments necessary. 1.5 hour service. What they didn’t forewarn me was that there would be a 4-5 hour wait time before service They advertised no appointments necessary. 1.5 hour service. What they didn’t forewarn me was that there would be a 4-5 hour wait time before service began. Had many things to do today. Lost the whole day. Thanks Banks for not communicating me the extremely long wait time. I’ll go elsewhere next time service is needed. More
Banks Chevrolet was Very great to work with! My sales rep Kyle Richards was very easy to work with and never made me feel pressured to buy. The staff was great and offered my daughter colors, a My sales rep Kyle Richards was very easy to work with and never made me feel pressured to buy. The staff was great and offered my daughter colors, a teddy bear and even gave her a banks hoodie of her own! I would recommend anyone who is looking for a new or used vehicle to reach out to them or Kyle Richards specifically ! More
I’ve been a customer of Banks for 6yrs and bring all 3 of my cars up there and have been happy until now. I brought my 2016 Suburban LTZ up to replace the transmission (through a warranty not bought through my cars up there and have been happy until now. I brought my 2016 Suburban LTZ up to replace the transmission (through a warranty not bought through Banks) the work was completed on November 1st I was not able to pick up my car until November 10th, the warranty companies acknowledgment of the repair is the promise to pay, why was I made to wait. This is unacceptable, and very poor customer service. More
Got a sticker and an oil change. Washed and vacuumed my car as well. Great service and friendly staff. Would recommend them for any service or sales Washed and vacuumed my car as well. Great service and friendly staff. Would recommend them for any service or sales More
I appreciate the fact that you wash my truck but running boards and rocker panel also need to be washed 5 stars for the service 1 star for the bad wash job boards and rocker panel also need to be washed 5 stars for the service 1 star for the bad wash job More
I just went in to Banks for my first service appointment. Everything was completed quickly and efficiently. I couldn’t ask for a better experience! Everything was completed quickly and efficiently. I couldn’t ask for a better experience! More
Great dealership with a professional atmosphere. Nice low pressure salesman. Great local area for a test drive without a salesman. Offered us time to discuss our new Cadillac. Nice low pressure salesman. Great local area for a test drive without a salesman. Offered us time to discuss our new Cadillac. More
We enjoy getting our vehicle serviced here it can be a bit expensive and the wait time seems excessive but our vehicle always runs better afterwards bit expensive and the wait time seems excessive but our vehicle always runs better afterwards More
Our Buying experience at Banks was OUTSTANDING! Friendly NON-PRESSURE sales group. In order to have a GREAT product / Service, as banks Does, You need to have a Service Center to match... Banks has Friendly NON-PRESSURE sales group. In order to have a GREAT product / Service, as banks Does, You need to have a Service Center to match... Banks has that!!! More