Banks Chevrolet Cadillac Buick GMC

Great salespeople (Brennan Haywood is great to deal with! ), great deals and you don't get the runaround. I purchased a used vehicle in, what felt like, record time from start to finish. From the test ride to ), great deals and you don't get the runaround. I purchased a used vehicle in, what felt like, record time from start to finish. From the test ride to passing papers, Brennan listened to and answered any questions I had. I can't recommend him and Banks enough! There, you're treated like family. I know I was. Buy from your local dealers, people!! You won't regret it! More

I purchased a new Hyundai vehicle from another dealer, the sale included 5 free services. After my first service at that dealer I was so disappointed I brought my car to Banks. We have been a Banks custom the sale included 5 free services. After my first service at that dealer I was so disappointed I brought my car to Banks. We have been a Banks customer for over 10 years but they didn’t have the vehicle I was looking for when I purchased this one. Grass isn’t always greener on the other side even when it is free. Little things like vacuuming and washing the vehicle Might not seem like a big deal, but when you find a service department that is so customer oriented and take such great care of your vehicle you forgo those free services for quality service. More

Had an issue with my stabi-track and power steering so I called to make an appointment to get my care in and the assessed the problem and found out it was just a wheel bearing and everything else was okay.T called to make an appointment to get my care in and the assessed the problem and found out it was just a wheel bearing and everything else was okay.They could have told me it was a lot worse and I wouldn’t have known any different. The repair was done one time and the car is riding great. More

Bravo once again Banks. I’ve been doing business with banks for my last 3 vehicles and have never been disappointed. Any service I’ve received has been exceptional and that I’ve been doing business with banks for my last 3 vehicles and have never been disappointed. Any service I’ve received has been exceptional and that includes greeters at the garage, service techs checking me in and everyone else. The waiting area is comfortable and caters to 100% total customer satisfaction. More

Marc in Basic Care Service is always very courteous and knowledgeable on the services provided. I called him with a problem I had and responded very positively and I was able to easily remedy the problem. knowledgeable on the services provided. I called him with a problem I had and responded very positively and I was able to easily remedy the problem. The valet service is also excellent . I service both my cars at Banks! All in all, I always get tremendous service . More

Reasonably priced oil changes, prompt service, and clean work. I like how they are open late so I can get my truck serviced around my busy schedule. Service department was quick to resolve any issues, and work. I like how they are open late so I can get my truck serviced around my busy schedule. Service department was quick to resolve any issues, and I am excited to continue doing business here. More

Very good experience. Kyle, my salesperson was very communicative through the process. Truck was ready when I arrived. The paperwork was painless. The set up for My Chevro Kyle, my salesperson was very communicative through the process. Truck was ready when I arrived. The paperwork was painless. The set up for My Chevrolet and Onstar was explained. The vehicle features were gone over before leaving. More

The works tha gets done is great! ! This dealership unfortunately for me is so over booked(good for them). I was getting a ride to work from shuttle but to call a friend because there ! This dealership unfortunately for me is so over booked(good for them). I was getting a ride to work from shuttle but to call a friend because there was a 45 minute time that they offered which would make me late for work( 5 miles away) I arrived when services opened and when I made the appointment was told it would be no big deal they would get me there easy and on time. This did make me late for work and I had to have my coworker leave work to come get me, Definitely need to work on that part of your service. More

I had a great experience at Banks. Initially, I filled a form out online. Within an hour I got a phone call from their online team and set up an appointment to test drive and look at t Initially, I filled a form out online. Within an hour I got a phone call from their online team and set up an appointment to test drive and look at the car I was interested in. When I walked through the front door the ladies at the reception area were very friendly and helpful. i didn’t have to wait very long before I was introduced to Scott Duguay, who was my sales person. He was very knowledgeable and friendly and helpful. I test drove the car, met with the manager, Dan, and within a half an hour we had a deal. I finished our transaction with the finance department, where they explained everything thoroughly and made it a pleasant experience. I love the car, a Cadillac XT6 and had a great experience with everyone at the dealership. More

Convenience is where it is at! I was stressing before Thanksgiving about getting an oil change before our trip. My husband pulled in at 5:30 pm to Basic Care after work and they go I was stressing before Thanksgiving about getting an oil change before our trip. My husband pulled in at 5:30 pm to Basic Care after work and they got us in the Tuesday before Thanksgiving! So convenient for working families! More