Banks Chevrolet Cadillac Buick GMC
Concord, NH
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First time here for service on my Acadia. Their service department runs like a well-oiled machine. The person who checked me in and helped me during my wait was very nice and accommodating. T Their service department runs like a well-oiled machine. The person who checked me in and helped me during my wait was very nice and accommodating. The waiting area was the most clean and comfortable I have ever been in. The cafe is a great idea. Restrooms were spotless. The only reason I gave them four stars and not five is because I waited three hours for them to find out what the diagnosis was for my car. The parts were not in stock and it will take 7 to 10 days for them to come in so I will need to go back. More
Wonderful experience. Financing complete prior to pickup. Knowledgeable staff, thorough, helpful. Process went very smoothly, and I dealership is very professional. Financing complete prior to pickup. Knowledgeable staff, thorough, helpful. Process went very smoothly, and I dealership is very professional. More
An oil change or two ago I was told that my vehicle was in the lot directly outside but it ended up being behind the building across the street. It was a nice enough day for a stroll, but I wasn’t expectin in the lot directly outside but it ended up being behind the building across the street. It was a nice enough day for a stroll, but I wasn’t expecting to be misled by the folks at the counter. Service is pretty bulletproof. Enjoying the service section. More
Great customer service. Banks never disappoints. Repairs were needed and handled promptly. Waiting is always a comfortable experience. Banks never disappoints. Repairs were needed and handled promptly. Waiting is always a comfortable experience. More
I went in without an appointment for an oil change and a rotation. They had me in and out in a timely fashion. One hour and 15 minutes. I was on the road. Very clean, waiting room amazing inventory in the l rotation. They had me in and out in a timely fashion. One hour and 15 minutes. I was on the road. Very clean, waiting room amazing inventory in the lot to view while I was waiting. And they hand you a buzzer which alert you when your car is ready like going to a restaurant lol. More
I have purchased 3 vehicles from banks so far. After our first experience we realized they were one of the most trusted dealerships in New Hampshire! Honest, respectful and always follow up with w After our first experience we realized they were one of the most trusted dealerships in New Hampshire! Honest, respectful and always follow up with what they say. The service department is always amazing! I have never had an issue with this dealership. Highly recommend them for a new car or service to your existing vehicle. More