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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,748 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,748 reviews

February 18, 2024

My SUV broke down -- turned out it was the fuel pump. Banks provided me a loaner at no charge because I purchased the vehicle from their dealership. It's really great to be able to have a free loaner c More

by dberrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not known
February 16, 2024

Jasmine was wonderful and she helped me find the car I wanted a lot easier. More

by b.j.sanders411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmine
February 16, 2024

They helped make getting my new truck easy and I was able to leave with it same day More

by daniellavoie778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner
February 12, 2024

Very pleasant experience with the sales team. Keith M. and Otto were very helpful. First time doing business with Banks most likely will return. More

by Charlie K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Mallo
February 12, 2024

Everyone was so helpful here, I needed a new vehicle quickly as mine had been totaled and they had so many great options to choose from. My salesperson, Nick, was very helpful and patient with helping m More

by Hkilcoynee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Gagnon
February 11, 2024

I have purchased 5 or 6 vehicles from Banks and have all my services done there. The employees are very professional. Always treat me with respect. My recent visit was for an oil change, tire rotatio More

by pdgullage
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
I don’t remember
February 06, 2024

First class service. We brought in our new truck with a naill in the tire and Bank's fixed it in 30 minutes at no cost. Great Service, Great Support! More

by Mike from CA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve
February 05, 2024

Friendly service. Having a loaner car available while my car was being serviced would've made this a 5-star review. More

by klm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
February 04, 2024

Jordan Cote (Sales) and Stephen Rice (Finance) did an excellent job. Great process like my last 5 transactions purchased thru Banks. However, they need to do better work on this survey, Banks promises More

by lowellahart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Cote and Steven Rice
February 04, 2024

Recently in for routine service. Quick and easy, clear communication from the employees. A great place to service your vehicle! More

by patrick.cavanaugh12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Service
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