Banks Chevrolet Cadillac Buick GMC
Concord, NH
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I don't know why I don't get all my services done at Banks. Routine service like an oil change is fast, requires no appointment, and includes a tire rotation and vehicle wash. I still like to do an oc Banks. Routine service like an oil change is fast, requires no appointment, and includes a tire rotation and vehicle wash. I still like to do an occasional oil change by myself, and save a few bucks, but I don't save much time when I do, especially if I rotate the tires and wash my truck myself. Someday I'll get tired of that and just let Banks do all my services. More
Made an appointment on friday,for the following wednesday,for an Evap issue that has been continual.Told service writer,or whoever it was that i had an evap code(codes)of po454,po451,po446 and that wednesday,for an Evap issue that has been continual.Told service writer,or whoever it was that i had an evap code(codes)of po454,po451,po446 and that i am driving from southern NH...about an hour and 15 minute drive.I needed professional mechanics,got there.waited 2 hours.Service writer and technition came and got me,told me my car had no issues?!Paid my bill,went out to my car.Plugged in scanner..still had all 3 codes.Went back in to get service writter and show him.I show service writter the codes.He says to me."we didnt see these codes."...i left,wont ever go back there...For 2 and a half hours of driving to banks and back...for them to tell me nothing is wrong..after waiting there an additional 2 hours....I could have gotten better service an diagnose at Autozone...5 minutes away. I WONT EVER GO BACK,YOU LOST MY BUSINESS. More
Mike Vaillancourt has always been my salesman, I have sent my entire Dilbarian family to him with the past new purchases from my son of a 2017 Corvette/ 2019 Escalade. Myself a used certified 2014 Encor sent my entire Dilbarian family to him with the past new purchases from my son of a 2017 Corvette/ 2019 Escalade. Myself a used certified 2014 Encore/ 2020 Yukon Denali. Prior to these vehicles I owned Jeep Grand Cherokee products , I was almost about ready to go back to Jeep as I was more comfortable and knowledgeable of the vehicle features. After road testing multiple GM vehicles to see which vehicle suits my physical limitations I now have , we finally landed and acquired a new 2024 Buick Enclave Essence. Banks staff was knowledgeable, patient and considerate of my needs , along with GM helping to keep my brand loyal, and that they did !! Hats off to all parties for another WIN 🏆 and another , as you call a “.Completely Satisfied Customer “ Lori Watson-Dilbarian More
We trust Banks to give good service when we need it. We recommend Banks to our friends and family. We just had our Buick repaired and are happy with the experience. We recommend Banks to our friends and family. We just had our Buick repaired and are happy with the experience. More
2nd truck I bought through Banks and both experiences were great. Easy to work with, great inventory, not pushy, and a beautiful facility. They were helpful which is what seals the deal for me. were great. Easy to work with, great inventory, not pushy, and a beautiful facility. They were helpful which is what seals the deal for me. More
I went in looking for a new vehicle and Seth met me at the door with a friendly smile he was a pleasure to work with.He went through everything I asked of him and gave me what I wanted for my trade my exp the door with a friendly smile he was a pleasure to work with.He went through everything I asked of him and gave me what I wanted for my trade my experience was fantastic!There was 0 pressure!not like other dealerships I will continue doing business with Banks for years to come it's been a family tradition as I have bought several vehicles through them I highly recommend them.Thank You Seth!I am enjoying my new vehicle. More
Mike Vaillancourt is an excellent salesman. The best service we had received from any dealership. We are so happy with our new car! Thank you for everything. The best service we had received from any dealership. We are so happy with our new car! Thank you for everything. More
Shopped for new vehicles while the service department completed both the GM recall and some additional service. It was completed and washed before I was finished shopping completed both the GM recall and some additional service. It was completed and washed before I was finished shopping More