
Banks Chevrolet Cadillac Buick GMC
Concord, NH
Filter Reviews by Keyword
By Type
Showing 1,815 reviews
Bought a certified Cadillac XT6 at Banks. Super smooth low pressure. Heard a rattle. I like to wrench so I checked and it was an exhaust isolator that fell out. Easily missed. We only heard i Super smooth low pressure. Heard a rattle. I like to wrench so I checked and it was an exhaust isolator that fell out. Easily missed. We only heard it on a super bumpy road. Scheduling was easy, loaner car, got it detailed while we were there. No mix ups or additional costs. Very happy with the service team. More
Brought my recently purchased car in for complimentary oil change. They were very professional and timely. Washed and vacuumed the car as well. Great job! oil change. They were very professional and timely. Washed and vacuumed the car as well. Great job! More
I bought my first vehicle from Banks recently and just had my first oil change there (which was complimentary for purchasing a vehicle at the dealership). Service was incredible. Greeted immediately as I had my first oil change there (which was complimentary for purchasing a vehicle at the dealership). Service was incredible. Greeted immediately as I entered the service bay by very pleasant people who directed me where to go and took my VIN. I left the car and went to the service desk where another very nice employee took my info and offered a wash and vacuum free of charge. I then went into the waiting room complete with leather chairs and sofas, flat screen tv, coffee station and a Nadeau’s subs counter. They even have a kids room with toys, books and a separate tv for children. The whole experience was incredible and it only took an hour. Can’t recommend enough. I will only buy and service my vehicles at Banks for the foreseeable future. More
Drove in for an oil change and inspection. No appointment needed. The waiting room seats were super comfortable and they even have a sub shop in the building if you're hungry. My entire visit No appointment needed. The waiting room seats were super comfortable and they even have a sub shop in the building if you're hungry. My entire visit only took an hour. More
Searched on line, found the vehicle I wanted, contacted the dealership and was connected to Nick Tobin the salesman. Very easy trade in process via text and pictures. Drove 2.5 hours and arrived at an amaz the dealership and was connected to Nick Tobin the salesman. Very easy trade in process via text and pictures. Drove 2.5 hours and arrived at an amazingly huge dealership. Welcomed from the time I walked in by the receptionist until I drove away with my new Chevy Silverado. Paperwork was already to sign, everything was explained to me about the new vehicle and warranty etc. I was extremely happy with the truck buying experience and would not hesitate to recommend to anyone. Thanks much Nick and Banks Chevrolet. You are awesome!! More
We bought our 2020 Yukon at Banks,and we have come to love Banks,The Character of these men and woman shine as they are the face of this company,We get all our Yukon's services at Banks and recommend Ban love Banks,The Character of these men and woman shine as they are the face of this company,We get all our Yukon's services at Banks and recommend Banks... They are Honest and Banks will get you into the Car you really want....THANK YOU BANKS.... More
About a month ago, I was looking at an AT4X and from the moment that I began speaking with sales, to finance, the process was uncomplicated and seamless. I recently had a service appointment as well and the moment that I began speaking with sales, to finance, the process was uncomplicated and seamless. I recently had a service appointment as well and the process exceeded my expectations. This has been the 2nd vehicle that I have purchased from Banks and having gone to other dealerships in the past, I can, without reservation, say that I will only be going to Banks in the future. They are up front and definitely will work to get the deal done and have you leaving the dealership feeling like you got the best deal possible. All around amazing experience and when I am in the market again.....I will be going back to Banks! More
I normally do not write reviews, but my experience with Banks GMC has been exceptional. My go to salesman is Seth Mccuster and his manager Mike StGermain. My second pick up truck purchase here and both ex Banks GMC has been exceptional. My go to salesman is Seth Mccuster and his manager Mike StGermain. My second pick up truck purchase here and both experiences have been very positive and professional. I have been buying pickup trucks since 1983 in different states but this dealer is above & beyond. I am willing to travel the extra distance for the service, integrity and vast inventory. Add in the no pressure sales pitch and you have a winner. I go out of my way to get my trucks serviced here as well. They have a very proficient business plan that provides the customer with the expected work ethic that is unfortunately often lacking in many dealership sales and service departments today. If a problem did arise it was addressed professionally and fairly. I would not hesitate recommending any family member or friend To Banks GMC-Chevrolet -Cadillac for their next vehicle. More