
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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My sales representative Hannah was excellent to work with and the dealership is so large they have plenty of vehicles that I was interested in stock and provided same day delivery of my new GMC and the dealership is so large they have plenty of vehicles that I was interested in stock and provided same day delivery of my new GMC More
I was looking on line for a specific vehicle and saw on Banks Chevrolet website that they had two in transit so I called them. I was told the first one was taken BUT the second was still available later t Banks Chevrolet website that they had two in transit so I called them. I was told the first one was taken BUT the second was still available later that day. I immediately put a deposit down on the vehicle and waited for it to be delivered to the dealership when that call came in that it had arrived. My husband and I took a road trip to the dealership to purchase the vehicle. I would say it was the easiest transaction of a vehicle I’ve ever done. If the opportunity arises again to purchase a vehicle from Banks, I would certainly do it. More
Very satisfied that I chose Banks Chevrolet to service my Caynon. The service rep. was very helpful on explaining about a vehicle inspection. I just move here from another state that doesn’t have inspection. Caynon. The service rep. was very helpful on explaining about a vehicle inspection. I just move here from another state that doesn’t have inspection. They change my oil and filter washed and vacuum my truck. Glad I chose this place to do the service on my truck More
Service has always been good. They communicate as much as they can when you are waiting. The waiting area is the most comfortable waiting area I've ever been in. I always recommen They communicate as much as they can when you are waiting. The waiting area is the most comfortable waiting area I've ever been in. I always recommend Banks to my friends. Another great bonus is they wash and vacuum your car when they are complete and that's my favorite part at the end of my visit! More
My son bought a GMC Sierra from Banks a few years ago and was very satisfied with the salesman and the price, so when I was in the market to replace my 2011 Chevy Silverado, I contacted Jordan the same perso was very satisfied with the salesman and the price, so when I was in the market to replace my 2011 Chevy Silverado, I contacted Jordan the same person my son had dealt with, and set up an appointment. I was looking for a 2024 GMC Sierra, double cab with a 6 1/2 foot bed. The local GMC dealer had only two that fit the description while Banks showed 16 in their inventory. I live an hours drive from Banks but thought it was worth the drive. Jordan showed me a couple of trucks and I decided on the 1500 Elevation. I received a fair price for my trade in and purchased the new truck for a competitive price. The new Sierra is an upgrade from the 2011 Silverado and provides a nice ride and has many nice features. I am very happy with the new truck and dealing with Jordan was a pleasant experience. More
I was disappointed recently with the service (or lack of it), I received at Banks. I decided to purchase a vehicle I was leasing from Banks and was told by the sales person that they would inspect my vehicl it), I received at Banks. I decided to purchase a vehicle I was leasing from Banks and was told by the sales person that they would inspect my vehicle and wash, vacuum and clean my truck as a new vehicle. I left my truck at Banks so they could perform the work and returned several hours later to pick up. Upon return to banks I sat with the sales person to compete the purchase paperwork. I was told my vehicle was ready. I left the dealership only to find that the truck was not processed or serviced. I did call the salesperson to let him know of my disappointment. More