Banks Chevrolet Cadillac Buick GMC

Service has always been good. They communicate as much as they can when you are waiting. The waiting area is the most comfortable waiting area I've ever been in. I always recommen They communicate as much as they can when you are waiting. The waiting area is the most comfortable waiting area I've ever been in. I always recommend Banks to my friends. Another great bonus is they wash and vacuum your car when they are complete and that's my favorite part at the end of my visit! More

My son bought a GMC Sierra from Banks a few years ago and was very satisfied with the salesman and the price, so when I was in the market to replace my 2011 Chevy Silverado, I contacted Jordan the same perso was very satisfied with the salesman and the price, so when I was in the market to replace my 2011 Chevy Silverado, I contacted Jordan the same person my son had dealt with, and set up an appointment. I was looking for a 2024 GMC Sierra, double cab with a 6 1/2 foot bed. The local GMC dealer had only two that fit the description while Banks showed 16 in their inventory. I live an hours drive from Banks but thought it was worth the drive. Jordan showed me a couple of trucks and I decided on the 1500 Elevation. I received a fair price for my trade in and purchased the new truck for a competitive price. The new Sierra is an upgrade from the 2011 Silverado and provides a nice ride and has many nice features. I am very happy with the new truck and dealing with Jordan was a pleasant experience. More

Thanks to Banks I'm driving a lightly used 2022 F150 at a rational cost. First class buying experience across the board. rational cost. First class buying experience across the board. More

I have been to many dealers in my lifetime and, so far, Banks tops the list. Banks tops the list. More

Great service, quick and to the point, they did not waste my time and got me the best deal they could on my car! my time and got me the best deal they could on my car! More

I was disappointed recently with the service (or lack of it), I received at Banks. I decided to purchase a vehicle I was leasing from Banks and was told by the sales person that they would inspect my vehicl it), I received at Banks. I decided to purchase a vehicle I was leasing from Banks and was told by the sales person that they would inspect my vehicle and wash, vacuum and clean my truck as a new vehicle. I left my truck at Banks so they could perform the work and returned several hours later to pick up. Upon return to banks I sat with the sales person to compete the purchase paperwork. I was told my vehicle was ready. I left the dealership only to find that the truck was not processed or serviced. I did call the salesperson to let him know of my disappointment. More

Service was excellent! Everything was communicated perfectly.my truck works great and looks great as well thank you! Everything was communicated perfectly.my truck works great and looks great as well thank you! More

Bought a new Cadalic CT5 Too many bells and whistles for the seller to explain.He was new and did try to answer our questions and went to ask if he didn’t know the answer the seller to explain.He was new and did try to answer our questions and went to ask if he didn’t know the answer More

I came in requesting a particular vehicle. Unfortunately, it had been sold the day before but Nick worked with me and got me into another vehicle that I love. He listened to all my specific wa Unfortunately, it had been sold the day before but Nick worked with me and got me into another vehicle that I love. He listened to all my specific wants and didn’t question me on them like the last dealership I’ve worked with. He walked me through each step of the way and showed me all the new features offered such as using the GMC App and activating Onstar. He genuinely asks questions to make the process not seem daunting as you are waiting and he even charged my phone when he noticed it was dying. More

My wife and I went down to Banks in Concord. We test drove many vehicles. Our sales guy Jordan was so efficient,knowledgeable and helpful. Highly recommend Jordan and Banks for your next purchas We test drove many vehicles. Our sales guy Jordan was so efficient,knowledgeable and helpful. Highly recommend Jordan and Banks for your next purchase. More