Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Very professional! Went there for basic car/oil change and got a call about more regular maintenance needed on my car and was very professional and informative about it Went there for basic car/oil change and got a call about more regular maintenance needed on my car and was very professional and informative about it all! More
I recently purchased a 2021 Silverado and was done with the process in an impressive short time. Every staff member showed a genuine interest in my comfort. My sales rep (Casper) showed high affinity du the process in an impressive short time. Every staff member showed a genuine interest in my comfort. My sales rep (Casper) showed high affinity during the sale and that was equally impressive which put at me ease with the sales proceedings. To Casper and the entire staff there, WELL DONE, VERY WELL DONE!! More
I had my vehicle in for a repair, recently. The job was completed and overall I’m happy with it but I have to say, the communication was not great. I had to call the dealer twice to see if th The job was completed and overall I’m happy with it but I have to say, the communication was not great. I had to call the dealer twice to see if the parts were in and then had to wait another week to get an appointment, I wasn’t able to get a loaner car, mine was there for two days. Overall, it took a month to get the parts and have the repair done. Everyone that I spoke to was friendly and the job got done but the communication could have been better. More
Thank you to Corey, John and service staff for the excellent service on my GMC Acadia. From the diagnosis of the problem to the completed work it was handled professionally and accurate. excellent service on my GMC Acadia. From the diagnosis of the problem to the completed work it was handled professionally and accurate. More
Very happy with my recent purchase at Banks. Although, there was a few glitches in my vehicle when I picked it up. My salesman Kyle went over and above to fix it all. I would definitely purchase Although, there was a few glitches in my vehicle when I picked it up. My salesman Kyle went over and above to fix it all. I would definitely purchase another vehicle through Banks in the future. More
I recently took my 2020 Silverado 1500 to Banks for the second of my included CPO oil changes with tire rotation. Everything went smoothly and I was called to pick up my completed vehicle, washed and vacuu second of my included CPO oil changes with tire rotation. Everything went smoothly and I was called to pick up my completed vehicle, washed and vacuumed in approximately one hour and forty-five minutes. Very satisfied with Banks service. More
Best car buying experience I’ve ever had. From the beginning on the phone till signing, walking out and being handed a congratulatory box of chocolates and then the salesman making sure I kne From the beginning on the phone till signing, walking out and being handed a congratulatory box of chocolates and then the salesman making sure I knew how to run some buttons in the truck and pairing my cell phone to it before I left. I drove from Maine to New Hampshire and would do that 5 hour drive again on a next purchase. I was very impressed. More
My first experience buy a vehicle from Banks and it was great. Form the first text I sent to the final pick up everyone was awesome. Very quick responses and working with Keith Mello was fantastic. He m great. Form the first text I sent to the final pick up everyone was awesome. Very quick responses and working with Keith Mello was fantastic. He met all our needs and no pressure when there. For first contact to pick up of the vehicle we did it in 48 hours. Thank you Keith and the Banks Team. More
Awesome service and thanks Banks you went above and beyond the way you treat your customers thanks & I will be pleased to remain if any problems occur beyond the way you treat your customers thanks & I will be pleased to remain if any problems occur More