
Banks Chevrolet Cadillac Buick GMC
Concord, NH
Filter Reviews by Keyword
By Type
Showing 1,822 reviews
Review of Banks Banks is a quality dealership with experienced, polite staff. My only complaint is that I feel I overpaid. My family and I have purchased 6 cars from Banks is a quality dealership with experienced, polite staff. My only complaint is that I feel I overpaid. My family and I have purchased 6 cars from banks and within 24 hours of my lease purchase Banks was leasing the same vehicle with the same options and terms for $30.00 less per month. Although I was treated well in every other respect I did feel I unfairly overpaid. I would've thought a repeat customer would've got a better deal. More
Friendly and overall non-pushy! We were looking to trade our older SUV for something newer and larger but went in not sure which model would be the right fit. Our salesman was very p We were looking to trade our older SUV for something newer and larger but went in not sure which model would be the right fit. Our salesman was very patient and helpful in the process of bringing around a couple options for us to look at so we could decide on a model. Once we knew which was the right one, then we were better able to take the time to test drive a few and discuss which options were most important to our family. Ryan was extremely helpful in hunting down the right car for us even though we had to go to other lots to find it. When we came back to sign paperwork we had our three sons with us and he was very understanding and welcoming to them. We loved how at Banks, when test driving a vehicle you can take it yourself and feel no pressure. When test driving at other dealerships in the past, I have had the experience of the salesman hopping in the car with me. I feel that it doesn't give you an opportunity to talk to your spouse/partner or get a feel for the car. More
GMC CANYON My wife and I were in and purchased a new Gmc Canyon And had a great experience in the purchase process , but when I mentioned a bed liner we were tol My wife and I were in and purchased a new Gmc Canyon And had a great experience in the purchase process , but when I mentioned a bed liner we were told that it was $399.00 installed . I think that spending as much as we did a bed liner could have been thrown in as part of the deal ! Other then that everything went very smoothly. Thank you goes out to Nick Trudel and Heather in Finance More
Great service! I worked with Mike, who really went above and beyond to find me the perfect car for the perfect price. After I bought the car, he made sure I knew how I worked with Mike, who really went above and beyond to find me the perfect car for the perfect price. After I bought the car, he made sure I knew how to use all the features. I love my new car! More
New Truck purchased The whole process was very easy and we did not feel pushed to buy anything extra. He got exactly what we wanted. This was our 6 vehicle and we consi The whole process was very easy and we did not feel pushed to buy anything extra. He got exactly what we wanted. This was our 6 vehicle and we consider ourselves a loyal customer. Thank you Banks for the great service. More
Impressive staff As a former dealership veteran, I was very impressed by the staff here at Banks. The sales manager Buzz was a straight shooter, and did a great job. T As a former dealership veteran, I was very impressed by the staff here at Banks. The sales manager Buzz was a straight shooter, and did a great job. The follow up by Allison in their BDC was top notch, very impressed at the level of communication I received. The sales rep I dealt with was outstanding. Kyle Richards knows this business inside and out, and is very professional. Rookie sales reps would be wise to take his advice. He fulfilled all the commitments he made, and was just great to deal with. I would absolutely buy another vehicle from Banks after the experience I've had here. More
Excellent facility and staff Very impressive and large facility with great full service cafe. Salesman was fantastic. If you want a GM vehicle, this is the place! One of the ea Very impressive and large facility with great full service cafe. Salesman was fantastic. If you want a GM vehicle, this is the place! One of the easiest purchases I ever made. More
Great experience I bought a used vehicle and the entire experience was very professional. The car was beautifully detailed, and the whole transaction was made easy. We I bought a used vehicle and the entire experience was very professional. The car was beautifully detailed, and the whole transaction was made easy. We will definitely return for another vehicle, and the service department is top notch as well. More
Very attentive I drove 50 miles to visit Banks Chevy based on a recommendation from a friend. I wanted to test drive a new Colorado and Silverado, and they were one I drove 50 miles to visit Banks Chevy based on a recommendation from a friend. I wanted to test drive a new Colorado and Silverado, and they were one of the few dealers around that had both models, in the trim I wanted, in stock. I dealt with Court and he is highly recommended. I walked away with a fair deal on a new Silverado. I would certainly recommend Banks Chevy to a friend or family member. More
The customer is your bread and butter! Upon careful consideration and much research, I began my trek towards Banks Chevrolet. I must admit that I am a three time Toyota Truck owner. Now Upon careful consideration and much research, I began my trek towards Banks Chevrolet. I must admit that I am a three time Toyota Truck owner. Now I found myself wondering what would the American made truck, the CHEVY SILVERADO offer. Having read numerous reviews and hearing many owner stories, my personal excitment grew steadily as I drove into the Banks lot. I was floored by the large inventory. I exited my car and to my delight, I was immediately greeted by a salesman. I was just looking for a simple, "hello" and miracouosly I received one. Moments later after window peeking in the lot, I learned that a few of my personal friends worked for this company. It made me feel less senecal about the auto industry/dealerships. To my surprise the vehicle offered much more extras than the Tundra. My overall experience was one of total satisfaction. I would like to extend a special thanks to your staff. They are a great team and enhance the Banks moto....THE CUSTOMER ,FIRST. I am now the proud owner of a SILVERADO!! Sincerely, William S. More