Banks Chevrolet Cadillac Buick GMC

Knowledgeable, no pressure, patient staff who went the extra mile in all facets of my purchase extra mile in all facets of my purchase More

Great dealership to work with. Weather you have great credit or not they have a great sales team willing to find the best options for you. I have to give credit for Gary one of the Weather you have great credit or not they have a great sales team willing to find the best options for you. I have to give credit for Gary one of the salesmen that worked with us. My wife and I walked in hoping to trade in our vehicles and walking out with 2 newer vehicles. With our doubts low and not much high expectations due to not having much money to put down or great credit they made it happen for us. We are both happy with our purchases and couldn’t thank Gary and the team from Banks Chevy for making our dreams come true. Thank you team Banks! More

I was recently in the market for a new to me vehicle as my lease was expiring. I had done some research on available GMC terrains across the state and found that several were available at Banks. I schedule my lease was expiring. I had done some research on available GMC terrains across the state and found that several were available at Banks. I scheduled an appointment which was seamless and met with Gary. My original appointment was with Sal who introduced himself and let me know that Gary would be helping out in my search. Gary was very knowledgeable and walked me through the buying process. He was very patient and understanding of my situation and guided me through buying my 2022 terrain. I can’t say enough good things about this dealership from those in reception, to sales, and the finance department. Everyone was amazing to work with which made me feel very confident in my decision making to come to banks. I often find that spending any amount of time in a dealership can be stressful and overwhelming. I felt at ease and supported throughout the process and I have Gary, Sal, and the rest of the dealership staff to thank for that. I will definitely be back and will recommend others to utilize Banks for their future vehicle needs! More

Always a pleasure doing business with Banks in Concord. Never had a person not willing to help you out and work with you. Bought a few vehicles with banks and they make it super easy and convenient. Never had a person not willing to help you out and work with you. Bought a few vehicles with banks and they make it super easy and convenient. More

I had a great experience at banks! The team was so helpful and caring after being so overwhelmed by being in an accident and the car buying process. The team was so helpful and caring after being so overwhelmed by being in an accident and the car buying process. More

My first complimentary service experience 4 months after my initial purchase was as good as the sales experience. I was offered 2 complimentary basic service appointments with the purchase of my truck, whi my initial purchase was as good as the sales experience. I was offered 2 complimentary basic service appointments with the purchase of my truck, which was much appreciated! They did the oil change, tire rotation, multi-point service inspection, washed the truck and cleaned the inside in less than 90 minutes. They also offer basic services with no appointment needed, very convenient, which I plan to use in the future! Having a top quality service department is critical for me. So many other outfits (won't name any) have allowed the quality of their service department to decline. I "fired" a previous dealership a few years ago, ending a 14 year business relationship, simply because their service quality had plummeted. More

I would like to thank Tim the salesman who helped me. He was extremely knowledgeable and helpful and easy to work with. He made sure I was covered from selling me the truck to insuring I had my phone set He was extremely knowledgeable and helpful and easy to work with. He made sure I was covered from selling me the truck to insuring I had my phone set up and my onstar agreement worked out. Thank you Tim Tim Powers More

Went in to Banks for routine maintenance (oil change) by appointment, which was done in a timely fashion, and was greeted by a friendly staff. The waiting area was nice and comfortable and they even gave my appointment, which was done in a timely fashion, and was greeted by a friendly staff. The waiting area was nice and comfortable and they even gave my car a complementary wash and vacuum! Thanks! T.G. More

Great service experience recently. Their customer service called me to let me know the jack that came with my truck was recalled and they scheduled an appointment for me. I went at the Their customer service called me to let me know the jack that came with my truck was recalled and they scheduled an appointment for me. I went at the scheduled time and the whole process was so efficient. They even washed my truck for me so it was sparkly clean when I picked it up! More

In 2024 My wife and I bought a 2020 Yukon from Banks,Banks Chevrolet and Cadillac,Thomas Whitney was the salesman He is the Best,Otto I believe is the one who made it happen for us He is awesome.. Banks,Banks Chevrolet and Cadillac,Thomas Whitney was the salesman He is the Best,Otto I believe is the one who made it happen for us He is awesome...We get our Yukon serviced at BANKS,Rick the service manager is Great,and Jonh is amazing He goes out of his way to explain the details as well as he is a good listener,Sometimes I have had the privilege to see John keeps it real with all Customers....Then the men and lady's who work behind the scenes to take care of each of us Customers....You know the men and lady's we don't see or don't talk too who make Banks what they are,We go to Banks,Oil changes,service of any kind,We just put tires on our Yukon and We have no Complaints Banks is straight Beast mode....So I highly recommend Banks....With that Banks thank you....Stay Down With Your Bad xxx.... More