Banks Chevrolet Cadillac Buick GMC

Banks has great customer service the gentlemen in the maintenance area were friendly and kind when my clueless self needed more explanation about my car- I also LOVE the kids room in the waiting area, ma maintenance area were friendly and kind when my clueless self needed more explanation about my car- I also LOVE the kids room in the waiting area, made it so much easier to be there with my 3 young children. More

10/11/2024 I rook by Buick Tour X into Banks' Basic Service on 10/9. Upon arrival i was told it would be a 3 hour wait. No problem; i came prepared with my lap top and had plenty to do in that period Service on 10/9. Upon arrival i was told it would be a 3 hour wait. No problem; i came prepared with my lap top and had plenty to do in that period of time. At the desk I was informed that I had rewards points which would help cover the cost of oil change, tire rotation etc. + I had 5 coupons from previous oil change services. Technician identified dirty cabin filter and recommended change which would be done immediately. All was completed sooner than I expected for a reasonable charge. + car was washed! Great service - thank you, More

Banks is professional in all aspects. They're upfront about repair costs and communicate well while waiting. The cafe was unavailable during my last visit. When I asked an employee about They're upfront about repair costs and communicate well while waiting. The cafe was unavailable during my last visit. When I asked an employee about a vending machine she escorted me to an employee area so I could purchase a soda. Car is returned washed and vacuumed. More

Professional, polite and efficient. Visited the service department for routine maintainence and oil change. Overall great experience. Visited the service department for routine maintainence and oil change. Overall great experience. More

Very kind and friendly staff. Helped me with all my needs. Took care of all the problems I had in an efficient manner. Would recommend them to anyone. Helped me with all my needs. Took care of all the problems I had in an efficient manner. Would recommend them to anyone. More

Very patient and helpful staff. Hanna was very knowledgeable and took the time to help us make a decision trying out many different vehicles. Hanna was very knowledgeable and took the time to help us make a decision trying out many different vehicles. More

Excellent service employees. Always friendly. They always answer questions I have with a smile. Waiting area is very comfortable. Always friendly. They always answer questions I have with a smile. Waiting area is very comfortable. More

Clean shop,knowledgeable service writers, comfortable waiting area, only recommended what needed to be done waiting area, only recommended what needed to be done More

They were wonderful to deal with. Everyone was nice. Chris and Steve were great! Chris Burnor was great. Explained everything to me and even brought another truck around for me Everyone was nice. Chris and Steve were great! Chris Burnor was great. Explained everything to me and even brought another truck around for me to try the running board to see if it was easier to get into the truck. Steve Rice was great too! Explained everything for my loan and was very nice. I would go back there again. More

Wonderful and convenient service. I was quoted 1500$ at outside tire business. Banks got me in the next day and did the repair for $221 I was quoted 1500$ at outside tire business. Banks got me in the next day and did the repair for $221 More