
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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The dealership itself was clean and the staff friendly. The sales person was great and helpful. I went knowing what I wanted and it was ready for me to see and test drive. Though there is a gap between The sales person was great and helpful. I went knowing what I wanted and it was ready for me to see and test drive. Though there is a gap between sales staff and the service staff concerning communication. I reached out to the service department 3 times with no call back concerning the inspection it should have come with.... Final felt they could have done a better job cleaning the truck, though I'm being picky More
I recently purchased a 2019 RAM 1500 from Banks, and I must say that I was impressed with both the purchase process and my sales associate, Kyle (5 stars to him) who was extremely personable, friendly and must say that I was impressed with both the purchase process and my sales associate, Kyle (5 stars to him) who was extremely personable, friendly and efficient throughout the entire process, which was itself easy, smooth and fast. In fact, the longest part of the purchase process was my extended test drive of the vehicle! This is my second purchase from Banks, the first being in 2015. I noticed that the purchasing experience this time was much improved over an already good process - congratulations on that. I felt no pressure to make a decision on the purchase, and was well treated with those I interacted with, from reception to sales. Overall, I had a rather pleasant experience with this purchase and would not hesitate to recommend Banks as a first-look option when in the market for a new or used vehicle. More
Purchased a 2021 Tahoe from Kyle at Banks, great honest guy. I have purchased 3 vehicles from there now and always great customer service. It’s a big dealership with a small dealership feel to it. My last guy. I have purchased 3 vehicles from there now and always great customer service. It’s a big dealership with a small dealership feel to it. My last Tahoe was purchased at quirks, only because they had what I was looking for when no one else did. I left there feeling pushed in the wrong direction. It also felt like your typical car salesman, just wanted what was best for him. This brought me straight back to buying at banks. I have never felt this there and always felt like they will do what the customer wants and not what they want. More
Greatest experience you will ever have buying a vehicle. From sales to service Banks is the place ...they will go the extra mile to get you financed and put a smile on your face!! This is a place you will From sales to service Banks is the place ...they will go the extra mile to get you financed and put a smile on your face!! This is a place you will walk into and the minute you put your foot threw the door you feel like your part of the Banks family.!!! More
I gave Zack the specs I wanted on a GMC Canyon and he was able to find a needle in the haystack for me, I am very happy with the service I received from Zack, and my new vehicle. able to find a needle in the haystack for me, I am very happy with the service I received from Zack, and my new vehicle. More
We just leased our new 2021 Yukon AT4 from Banks and we love it. This is the second vehicle that we’ve leased from Banks. Jake our salesman was very friendly and professional. He went out of his way to love it. This is the second vehicle that we’ve leased from Banks. Jake our salesman was very friendly and professional. He went out of his way to make our lease transition as seamless as possible. More
My husband, Roger, and I couldn't be happier with our experience at Banks Chevrolet last week finding and bringing home our certified 2018 Equinox! Keith was awesome, listened to our needs and budget, an experience at Banks Chevrolet last week finding and bringing home our certified 2018 Equinox! Keith was awesome, listened to our needs and budget, and we left happy with our purchase and our payments! This is vehicle #7 for us from Banks, and we know we will get fast friendly and the right service every time. Thank you! More