
Banks Chevrolet Cadillac Buick GMC
Concord, NH
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Another great buying experience at Banks. Keith Mello is exceptional and always accommodating to our needs. Service department has always been excellent as well. 5 star treatment every vis Keith Mello is exceptional and always accommodating to our needs. Service department has always been excellent as well. 5 star treatment every visit. More
Went in for my 1st oil change (free) and they did the oil change, tire rotation and washed and vacuumed the car. Everyone was easy to work with and they were all very accomodating change, tire rotation and washed and vacuumed the car. Everyone was easy to work with and they were all very accomodating More
One of the most frustrating experiences of my life. I felt like I was working overtime to get a deal going. I submitted 13 pictures of my trade in vehicle plus all the other info they wanted. Then I I felt like I was working overtime to get a deal going. I submitted 13 pictures of my trade in vehicle plus all the other info they wanted. Then I had to beg the online representative Cindy to forward my interest to the General Sales Manager. Several days later I received a call from Mike Tierney GSM. I later stated in several emails that I would accept their offer on my trade and he's never replied. I guess that's how they do business! More
Made an out of state purchased. Guys were great to deal with, super helpful and zero xx. Wrapped up the deal over the phone in one day, picked it up a few days later with no issue Guys were great to deal with, super helpful and zero xx. Wrapped up the deal over the phone in one day, picked it up a few days later with no issues at all. Would definitely use them again! More
The team at Banks Chevrolet is always one of the nicest and easiest groups to work with. One of my favorite things is they don’t try to oversell you. They give you the service you’re there for, may tell yo and easiest groups to work with. One of my favorite things is they don’t try to oversell you. They give you the service you’re there for, may tell you some other things that might need work but they don’t pressure you! For example, I was there recently for an inspection. They showed me my dust cabin filter which was pretty dirty. Told me I would still pass inspection, but IF I WANTED THEM TO, they could change it and he gave me the price upfront. No surprises. From buying my first ever car from Seth in 2023 to all of my routine services and inspections, Banks has been the place to go and I will continue to go! More