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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,827 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,827 reviews

December 27, 2021

I went in to Banks to look at a used truck I saw online. I was greeted promptly by Chris Burnor who took me outside to see the truck and got it set up for me to test drive it. There was no pressure exerted More

by Tom the truck guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Burnor and Ryan Gelinas
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We cannot thank you enough for your wonderful review of Banks Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Banks Chevrolet Cadillac Buick GMC Team

December 27, 2021

In August 2021, I approached a dozen Chevy dealerships in NH and MA about the purchase of a new Suburban High Country. Despite this being almost a $90K vehicle, I was shocked that only three got back to me More

by Bill S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tierney
Dec 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Banks Chevrolet Cadillac Buick GMC Team

December 27, 2021

We have had a previous positive experience with Banks when we purchased our 2011 Chevrolet Silverado 2500HD. It's still running great. We recently decided to trade for a used Cadillac XT5. We were ass More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Zachos and Heather
Dec 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Banks Chevrolet Cadillac Buick GMC Team

December 27, 2021

Gabe was awesome. He met all our family's needs. He was polite and courteous. He got us in a great vehicle with everything we needed, and more! Banks had an amazing atmosphere, that made us feel relaxed a More

by NOrdway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
Dec 29, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate your marvelous feedback! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, Banks Chevrolet Cadillac Buick GMC Team

December 26, 2021

People are very friendly service advisor explained everything to the T technician was awesome got it done before it was scheduled to be done More

by Francisdionne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor in tact work perfectly
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Banks Chevrolet Cadillac Buick GMC Team

December 26, 2021

Excellent job as always, very professional and they have the best waiting room for customers to hang out in. More

by Gbcs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Banks Chevrolet Cadillac Buick GMC Team

December 25, 2021

My experience with banks Chevrolet was top notch. One of the best car buying experiences I have ever had. My salesman Jake was very professional and made it extremely easy. I couldn’t have asked for a bette More

by Combatinfoif06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Banks Chevrolet Cadillac Buick GMC Team

December 24, 2021

Everything was completed to my satisfaction on time and the service writer was polite and called me when my truck was finished. Very good service at Banks Chevy. More

by fountainnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 28, 2021 -

fountainnut responded

Your service and staff are an excellent part of a great dealership. Keep up the good work!

December 23, 2021

Great service a very hard dealership to buy from. The washing and vacuuming when the oil is changed. I wish they would send out a few coupons like they use to. It is getting expensive. I still have tro More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 28, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Dan, thank you for sharing your positive experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Best, Banks Chevrolet Cadillac Buick GMC Team

December 21, 2021

The best that their is…You can Bank on it!!Excellent The best that their is… You can Bank on it!! Excellent Service Facility and knowledgeable. More

by electricusampera@ymail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vailancourt
Dec 23, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Banks Chevrolet Cadillac Buick GMC Team

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