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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,827 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,827 reviews

January 02, 2022

Once again great service from the whole team. I like the fact of no appointment needed to do oil change and state inspection and when my truck is ready its vacuumed and washed! More

by jleewheeler12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kolacz
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

At Banks, we strive for 100% satisfaction, and it is great to hear that you have had another positive experience at our dealership and with our team. We want to sincerely thank you for choosing Banks Chevrolet Cadillac Buick GMC and we hope to see you again!

December 31, 2021

Always great service. Never need an appointment using Quick Lube, wait was under 2 hours for oil change, state inspection and new wipers! More

by andreaprov1268
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember but the are all very friendly here!
December 31, 2021

Absolutely stunned to find no respect for the customers or workers. Not a single salesperson, service coordinator or cashier was wearing a mask, no effort to physically distance, no regard for human safet More

by Shocked Customer
Recommend Dealer
No
Employees Worked With
Don’t know, neither bothered to offer that information.
Dec 31, 2021 -

Shocked Customer responded

Turn on the news, show some awareness and concern. Other Concord businesses require all employees and customers to be masked at all times. Not at Banks, partying like it’s 1999 or at least 2019. Is this some Trumpy political pride or are you truly that oblivious to what’s happening outside your doors?

December 31, 2021

Great job once again. Car was repaired fabulously. Service writer Matt was exceptional. Will definitely be back. More

by Joe
Recommend Dealer
Yes
Employees Worked With
Matt In service was great !
December 31, 2021

We always use banks for our service and are extremely satisfied. We had a hiccup this time where the service gentleman misunderstood my husbands request for an inspection and we only received an oil chan More

by cgryval
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
December 30, 2021

Excellent service! Highly recommend Bank's service! Car was ready sooner than we were told! More

by mrsbov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at service desk
December 30, 2021

What a crazy time to purchase a new vehicle, but Bank had the inventory AND they were not charging a "market adjustment" fee like all the other dealerships these days. It was a process purchasing a vehicle " More

by brandon21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Cote
December 29, 2021

My first service visit for oil change and tire rotation. I was greeted at door and instructed where to go. I notice the employees at banks always seem respectful and kind and try hard to see that you have a More

by parkmande
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 30, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

Dec 31, 2021 -

parkmande responded

Thank you again and Happy New Year!!

December 29, 2021

Drove up from RI after seeing a truck I was interested in. Worked with Mike T. and he was great from the start. I was on my way home with my new truck and Mike and team made it happen as quickly and as pa More

by davis1271
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike T.
Dec 30, 2021 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Banks Chevrolet Cadillac Buick GMC Team

December 29, 2021

The experience I had at Banks was top notch Keith was great I highly recommend Banks Mike Simko More

by simko662
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith and Heather
Dec 29, 2021 -

simko662 responded

I would like to thank Keith and Heather At Banks that made my purchase simple. Highly recommend

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