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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,826 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,826 reviews

January 11, 2022

Worse customer service ever. Vehicle was delivered dirty. First and last time doing business here. More

by Dtreantafel1501
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jasmine
Feb 02, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for bringing your concerns to us. We are always looking to improve our processes here at Banks Autos. If you’d like to discuss more about your vehicle condition give us a call at (844) 827-2977 or email us at contact@banksautos.com.

January 11, 2022

I have been dealing with Banks for more than 30 years & drive 45 minutes to get there for their excellent service & trustworthiness. They have always been very accommodating & a pleasure to work with. Year More

by Brstamps
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer McConnell. Linda
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving this wonderful review. Your support over the years is so valuable to us. We can't wait to continue working with you in the future!

January 11, 2022

My family has purchased 5 vehicles from banks, great customer service from sales person every time, went over and above. More

by Desi1064
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark mulcahey
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the kind review! We are so happy to hear we have been able to help your family with out with so many new vehicles. Let us know if you need anything else!

Feb 03, 2022 -

Desi1064 responded

Thank you

January 10, 2022

These are trying times and everyone is under a lot of stress. Purchasing a new GMC Sierra from Banks was very unstressful. They were upfront about everything and the buying process was smooth. I highl More

by johnnyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lienhart
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Johnny, thank you for such a great review! We are glad we were able to make purchasing a vehicle easy during these crazy times. We hope you enjoy the Sierra!

January 09, 2022

Been dealing with Banks for years. Good service, good people. They have greatly improved their service and interaction with the customer over those years More

by FredNH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Fred, we appreciate the great rating as well as your feedback! It has been our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We are always more than happy to assist you if anything else comes up. Take care! Banks Chevrolet Cadillac Buick GMC

January 09, 2022

No appointment needEd for an oil change and tire rotation, was in and out quickly with a free wash too. Great service. More

by Madatver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The whole quick lube family
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We hope to work with you again soon!

January 09, 2022

Great service, and friendly staff. I would definitely recommend Banks Chevrolet Cadillac Buick GMC, to my family and friends More

by Turtle1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4 stars
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review! We appreciate you spreading the word about us!

January 09, 2022

Ratting a dealership on an individual sale or service is okay, but an accurate assessment is the length of patronage. My initial purchase was in 1995 and my most recent was 2017, and Banks serviced thes More

by KevinL.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a lovely review! We love working with our customers over the years, so we are so happy you have remained with us. We appreciate the support!

January 09, 2022

Found Banks through their online listing of a used Volt in like-new shape. Service was friendly, courteous, and didn't put me on hold on the phone. They took care of a specialized repair that another mecha More

by Charles B. H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Charles, thanks for the review! We are sorry to hear your app was blocked during the visit. If you need anything else let us know!

January 08, 2022

As a first time buyer I do not believe I could have gotten a better experience! My sales person was amazing and the whole Banks team was great! More

by JPfister
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Hi, we are so happy to read such a great review about Banks! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Banks Chevrolet Cadillac Buick GMC

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