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Banks Chevrolet Cadillac Buick GMC

Concord, NH

4.8
1,826 Reviews

137 Manchester Street

Concord, NH

03301

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Showing 1,826 reviews

January 17, 2022

Been using Banks for my Cadillac SRX for 6 years now and always happy with service. Recently had an oil change and got car back clean and wheels rotated at no extra cost. Had my wife's Subaru oil changed at More

by Paulsairbrush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Markrk
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for such a great review! We truly appreciate you supporting us throughout the years. We look forward to working on your wife's car as well as yours!

Feb 03, 2022 -

Paulsairbrush responded

One more thing. During the oil change it was mentioned that my car rear pads needed to be replaced soon. A local shop had put an inspection sticker but apparently did not check the rear pads. Was on the road to Florida and decided to stop at a repair shop and have them give me a second opinion. They showed me the pads. They were real low and should have been replaced. Thank you for bringing that to my attention. This is another reason I give you my business.

January 17, 2022

We have been doing business with Banks Chevrolet for many years. They are the best as far as we are concerned. Our salesman Keith Mello is fantastic and Linda Falbo of the Service Department is the best. We More

by Don & Marilyn Pelletier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Falbo
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Don and Marilyn, we really appreciate you taking the time to leave us a review! Keith and Linda will be thrilled to hear your kind words about them! We hope you come back and visit us at the dealership and the cafe!

Feb 03, 2022 -

Don & Marilyn Pelletier responded

We are always happy to respond to any surveys that we get from Banks. Best dealership by far. Just love doing business with you all.

January 17, 2022

Always able to get an appointment or able to fit me in for service or oil change.Return my car washed and cleaned More

by NH Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jen
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for this great review! We are so glad to hear that your service experiences have gone well with us. Come again soon!

January 15, 2022

Quick and easy oil change and New Hampshire state inspectors. Highly recommend Banks to my family and friends. More

by Jakibb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review, and thank you for spreading the word about us! Your support is appreciated!

January 15, 2022

Quick and easy service. Very honest with things. Friendly staff nice waiting area very satisfied every time I go there. More

by KB13179
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

We appreciate the review! We are glad to hear our team has provided you with a such positive experiences!

January 15, 2022

I live in Manchester so naturally I went to the local GM dealer on Southwillow Street. I was getting a noise from my brand new sierra Dinali from the Brakes.They told me that they could not figure out the p More

by Jaboshar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda the service writer
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for taking the time to detail your recent visit with us! We are glad to hear our team was able to help identify and solve your break problem. Let us know if you need anything else!

January 15, 2022

I have been going to banks for years. The reason is I have always had a good experience with them. Both service and sales have always been top notch! More

by Seanhillsboro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mathis
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Sean, thanks for leaving us this review! We appreciate you supporting both sides of our dealership. Come again soon!

January 15, 2022

you go to bank when the other dealer's can't help you number one text in the state of NH More

by mbmccann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for leaving us this review! We hope to work with you again in the future!

January 14, 2022

“Excellent Customer Service” is how I would describe Banks Auto Concord. I think that Banks has done a really nice job adapting to supply chain issues and making us feel comfortable and confident with o More

by Supahetha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Tierney
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thank you for leaving us such a great review! We are happy to hear that both your recent purchases have gone so well! We hope you enjoy your vehicles, and we look forward to working with you again in the future!

January 11, 2022

The service team was great to work with. They kept me informed about my vehicle and when finished they went over the paper with me which gave me a good understanding of what they did. More

by Robbie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc
Feb 03, 2022 -

Banks Chevrolet Cadillac Buick GMC responded

Thanks for the review, Robbie! We are glad to hear our service team helped you to feel comfortable during your visit. Come again soon!

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